Novotel Jeddah Tahlia, Jeddah

This property has been featured in "50 Best Hotels In Jeddah ".

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Deluxe Room With 2 Single Beds And 1 Sofa´

Max 2 Adults

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A modern spacious room with 2 single beds, bathroom with rain shower, sofa bed, work area, 40? TV with media hub and free WIFI, hair dryer, safe box, mini bar and coffee/tea making facilities, coffee machine, bathrobe and slippers.

Superior Double Room with Sofa Bed

Max 2 Adults

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A modern spacious room with king-sized bed, bathroom with rain shower, sofa bed, work area, 40? TV with media hub and free WIFI, hair dryer, safe box, mini bar and coffee/tea making facilities.

Deluxe Room with 1 double bed and sofa

Max 2 Adults

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A modern spacious room with 2 single beds, bathroom with rain shower, sofa bed, work area, 40? TV with media hub and free WIFI, hair dryer, safe box, and coffee/tea making facilities.

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All Facilities for Novotel Jeddah Tahlia

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Live sport events (broadcast), Temporary art galleries, Themed dinner nights.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Miscellaneous	Visual aids: Braille, Non-smoking rooms, Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Lower bathroom sink.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Air purifiers, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility	Adapted bath, Upper floors accessible by elevator, Hearing accessible, Toilet with grab rails, Accessible by lift, Lowered sink, Entire unit wheelchair accessible, Raised toilet, Shower chair, Emergency cord in bathroom, Walk-in shower.
Bathroom	Private bathroom, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Additional toilet, Free toiletries, Toothbrush, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Drying rack for clothing, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Ironing facilities, Heating, Socket near the bed, Air conditioning, Desk, Carpeted, Trash cans, Hot tub.
Food & Drink	Kid-friendly buffet, Special diet menus (on request), Kid meals, Bottle of water, Room service, Refrigerator, Electric kettle, Restaurant, Dining table, Fruits, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Lockers.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, TV.
Common areas	Games room, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing	Contactless check-in/check-out, Mobile app for room service, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Kids' club, Indoor play area, Child safety socket covers, Board games/puzzles, Babysitting/child services.
Pool and wellness	Steam room, Spa lounge/relaxation area, Fitness centre, Fitness, Spa facilities, Hammam, Fitness/spa locker rooms, Hot tub/Jacuzzi, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
Outdoor & View	Terrace, City view, View, Quiet street view.

About This Property

Novotel Jeddah Tahlia is situated in the convenient access to Jeddah's major business hubs, leisure attractions and luxury shopping areas.

Guest Ratings For This Property

7.6

Based on 2754 Reviews

100% verified reviews

Comfort

8.0

Cleanliness

8.0

Value For Money

7.3

Facilities

7.8

Guest Reviews

Garwan

family with young children

10.0

Exceptional

The hotel is very good

But staff were not good

Published on 04 Jan 2024

Aysha

family with young children

6.0

Pleasant

I wouldnt stay again

The location is good has a lot of shops

The bed was really uncomfortable and the sofa bed we supposed to have was not done. I have to request them to do it and they didnt give us blanket. They give us some old blanket which we havent used. When you try to ring them they dont pick up the phone, that is the blanket they gave us. I have sent a picture and you cant see the sofa bed has been broken.

Published on 04 Jan 2024

Rana

review category business travellers

6.0

Pleasant

The hotel is cute and nicely furnished as all the Novotels in the world.

The rooms were spacious and clean. The breakfast was nice and variety of food was great.

I stepped into the shower and realized that there were not enough towels. Also, the lighting in the bathroom was not strong enough. Very dim. The location of the hotel was not so interesting as I did not feel there was anything for me to do there.

Published on 02 Jan 2024

Nicola

family with young children

10.0

Exceptional

Staff were excellent especially the waiters in the restaurant and the reception staff. Couldn't have been friendlier or more helpful

Nothing

Published on 30 Dec 2023

Saira

family with young children

4.0

Disappointing

Desperately need to improve customer service!

I recently stayed at the Novotel Hotel with my family on 26th December and unfortunately, I have to say it was a disappointing experience. From the moment I arrived, there were several issues that made my stay less than enjoyable. Firstly, the check-in process was chaotic and disorganized. Eventhough there were no long lines at the front desk, it seemed like the staff were overwhelmed. It took far too long to get checked in, and when I finally did, the front desk staff seemed indifferent and uninterested in providing a warm welcome. Our rooms were not ready at check in and we had to wait a further hour before our rooms were prepared. After several phone calls and having to make my way down to reception from the 7th Floor I was able to get the situation resolved. To compensate the hotel offered each guest a complimentary drink. However, we ordered watermelon juice and this came with the added bonus of partially crushed seeds which we promptly returned. Unfortunately two of the guests could not take advantage of the drinks as the hotel had already delayed us at check in. They were not compensated at all. The overall customer service at the Novotel Hotel was also lacking. The staff seemed disinterested and inattentive, and it was difficult to get anyone to address my concerns or provide any meaningful assistance. It was clear that there was a lack of training and supervision, which resulted in a subpar guest experience. The lady with the short hair at the front desk was far too busy on her phone than to take our concerns seriously. Surely this cannot be acceptable in any way shape or form! In addition to this, the staff were unable to pass on messages or deal with queries effectively despite the Hotel being partially empty. But they were very quick to request our check-out where we had multiple phone calls and a bonus visit.

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Published on 30 Dec 2023

Abdullah

young couple

8.0

Very good

The reception and wlc9ming by the staff was amazing

The room wasn't that clean

Published on 30 Dec 2023

Istiak

family with young children

6.0

Pleasant

The size of tge room, cleanliness, room decoration

Staffs were not friendly, TV was not working,

Published on 29 Dec 2023

Mohamed

review category business travellers

7.0

Good

Good location

The location and the breakfast . The staff very friendly

The TV not working . And it was one night only .. the ramp to enter the hotel is badly designed the slops as horrible .. and finally, the pillow it seems very bad quality .

Published on 27 Dec 2023