NH Collection Marseille, Marseille

This property has been featured in "50 Best Hotels In Marseille ".

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wifi

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Superior Double Room

Max 2 Adults

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Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a coffee machine, a safe deposit box as well as city views.

Premium Double Room

Max 2 Adults

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This more spacious double room features air conditioning.

Suite

Max 2 Adults

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The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a flat-screen TV with satellite channels, a minibar, a coffee machine, a seating area as well as city views. The unit has 1 bed.

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All Facilities for NH Collection Marseille

Category	Facilities
Business facilities	Meeting/banquet facilities, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift.
Accessibility	Upper floors accessible by elevator, Accessible by lift, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shampoo, Body soap, Free toiletries, Hairdryer, Bath, Shower, Toilet.
Exclusive services	Free gym access.
Room Amenities	Cots, Feather pillow, Clothes rack, Seating Area, Safety deposit box, Fold-up bed, Ironing facilities, Hardwood or parquet floors, Air conditioning, Desk, Trash cans.
Food & Drink	Coffee machine, Room service, Electric kettle, Restaurant, Minibar, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm, Fire extinguisher.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, TV.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Tour desk, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Contactless check-in/check-out, Mobile app for room service, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	City view, View, Inner courtyard view, Quiet street view.

About This Property

Featuring a cocktail bar, garden and a fitness centre on the 6th floor, NH Collection Marseille is located in the new business and leisure district of Marseille, La Joliette.

Guest Ratings For This Property

8.4

Based on 3979 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.0

Value For Money

8.2

Facilities

8.7

Guest Reviews

Mariam

family with young children

1.0

Bad

Worst experience ever

One of the worst experiences I have ever had on booking.com and in hotels in general.

Upon arrival, the arrogant, unaccommodating receptionist asked us for 150 euros security deposit. I have actually never ever been asked to pay a security deposit in a hotel. When we refused and insisted on talking to the manager, typically the receptionist said he wasnt there, she gave a card with the hotel number, where obviously after waiting for 10 minutes on the line, no manager was reached. Furthermore, we booked a superior double room, but were given a twin room, when we asked the receptionist, she suggested a triple room where we obviously have to pay more, and after leaving us waiting, she said Ill do you a favor and give you a double room dont see how this is a favor since its exactly what we paid for. Such a sketchy neighborhood, someone broke into our car. So watch out, dont park your car anywhere around the hotel. Booking failed to do anything for us, after 20 minutes on the phone with the customer service; they didnt manage to change our room or have the security deposit unblocked.

(Read More)

Published on 04 Jan 2024

Marko

group

7.0

Good

No parking, not even for a check in. You gave to walk to public garage 5 minutes from the hotel.

Published on 04 Jan 2024

Krystle

family with young children

7.0

Good

Fine for a night in Marseille

Location was good. Rooms comfortable. Clean.

Customer service felt a bit forced. We had 2 rooms booked and they put them at opposite ends of a floor - moved us to next door when asked but we just felt that should have been common sense. Way too hot in the rooms and unable to change the temp.

Published on 28 Dec 2023

Stephen

young couple

8.0

Very good

Good hotel, great location, friendly staff

Friendly staff

Bar area was a bit cold and Spartan

Published on 15 Dec 2023

Vinog

with friends

10.0

Exceptional

Location staff and facilities

Nothing

Published on 27 Nov 2023

Roland

young couple

9.0

Superb

A good hotel with nice rooms, a good breakfast buffet and a decent location.

Great service, friendly staff and nice spacious room

Everything was fine

Published on 24 Nov 2023

Gabrielle

review category business travellers

10.0

Exceptional

Ideal for business trip.

Centrally located. Very quiet. Good breakfast.

No view.

Published on 22 Nov 2023

William

solo traveller

8.0

Very good

meals and restaurant facilities

staff not initially sympathetic to a booking duplicated in error

Published on 15 Nov 2023

Paddy

group

10.0

Exceptional

Cost

Published on 12 Nov 2023

Ma2900

young couple

9.0

Superb

Great

Very nice hotel in a Centeral location. Our room was clean and large. I recommend this hotel.

Published on 04 Nov 2023

NH Collection Marseille is featured in

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€ 57 onwards

37 Luxury Hotels In Marseille

€ 84 onwards

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NH Collection Marseille

Top Facilities

Check Room Options And Availability

All Facilities for NH Collection Marseille

About This Property

Guest Ratings For This Property

Guest Reviews

Mariam

Bad

Worst experience ever

Marko

Good

Good

Krystle

Good

Fine for a night in Marseille

Stephen

Very good

Good hotel, great location, friendly staff

Vinog

Exceptional

Exceptional

Roland

Superb

A good hotel with nice rooms, a good breakfast buffet and a decent location.

Gabrielle

Exceptional

Ideal for business trip.

William

Very good

Very good

Paddy

Exceptional

Exceptional

Ma2900

Superb

Great

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