NAU Palacio do Governador, Lisbon

This property has been featured in "50 Luxury Hotels In Lisbon ".

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Top Facilities

parking

bar

food

wifi

pool

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Check Room Options And Availability

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Deluxe Double or Twin Room

Max 2 Adults

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Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a coffee machine.

Club Double or Twin Room

Max 2 Adults

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This twin/double room has a minibar.

Double Room - Attic

Max 2 Adults

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Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as river views. The unit has 1 bed.

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All Facilities for NAU Palacio do Governador

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Soundproof rooms, Lift, Designated smoking area.
Accessibility	Upper floors accessible by elevator, Accessible by lift.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Conditioner, Bidet, Spa bath, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Feather pillow, Wardrobe or closet, Hypoallergenic pillow, Seating Area, Safety deposit box, Ironing facilities, Heating, Socket near the bed, Air conditioning, Desk, Carpeted, Trash cans, Hot tub, Pool towels, Non-feather pillow.
Food & Drink	Wine/champagne, Chocolate or cookies, Kid-friendly buffet, Coffee machine, Special diet menus (on request), Dining area, Bottle of water, Room service, Restaurant, Minibar, Dining table, Outdoor furniture.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Wake-up service.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV, Radio.
Common areas	Sun terrace, Garden, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Sun umbrellas, Massage, Beauty Services, Spa lounge/relaxation area, Fitness centre, Fitness, Facial treatments, Spa facilities, Hammam, Fitness/spa locker rooms, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Airport shuttle, Airport shuttle (additional charge), Electric vehicle charging station.
Outdoor & View	Terrace, River view, View, Balcony.

Location & Nearby Places

Downtown Lisbon (3.3 Km from city center)

Rua Bartolomeu Dias, Nr. 117

15 Nearby Attractions

Belem Tower

0.4 km

Jeronimos Monastery Lisbon

0.8 km

MAAT Museum Lisbon

1.8 km

Ajuda National Palace

2.0 km

LX Factory Lisbon

3.2 km

Tram 28 Lisbon

5.2 km

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About This Property

NAU Palacio do Governador offers accommodation in Lisbon’s Belem district, 400 metres from the Belem Cultural Centre and the Belem Tower.

Guest Ratings For This Property

8.9

Based on 2289 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.4

Value For Money

8.6

Facilities

9.1

Guest Reviews

Vinayak

family with young children

10.0

Exceptional

Beautiful rooms. Excellent service. Very convenient location, walkable to belem. We even got a breakfast box to go since our flight was early in the morning.

Published on 03 Jan 2024

David

young couple

10.0

Exceptional

very good

everything

Published on 31 Dec 2023

Peiyong

review category business travellers

10.0

Exceptional

Perfecti

Great breakfast, wonderful location

Published on 24 Dec 2023

Mark

young couple

9.0

Superb

Exceptional!

I loved the professionalism of every single member of staff! The reception staff were outstanding. The breakfast was outstanding as were the breakfast staff. The dining staff were outstanding and catered to my special requests on more than one occasion. The bathroom and toilet facilities were exceptionally clean. The pool and spa facilities were outstanding as were the staff. The Hotel is in a perfect location. I have already recommended this hotel to friends and will continue to do so. Thank you for having us.

Published on 05 Dec 2023

Suzanne

young couple

6.0

Pleasant

Disappointing

Location was great, quick walk down to the water front and a lovely scooter ride into city centre. Indoor swimming pool was beautiful. Despite proximity to train line I didn't hear any noise from trains.

Breakfast was poor. Food didn't seem to be replaced throughout the breakfast period, so porridge and beans were extremely dried out depending on when you arrived. The hotel team also did nothing to stop people from being too noisy in the spa which was very disruptive for the rest of us and there were definitely teenagers in there at times when it specifically said no under 18s. Sauna was broken for our entire week stay with no advance warning or apologies - when you've specifically booked a spa hotel for a reason a sauna is a big factor in that so an apology or even a slight discount wouldn't have gone amiss.

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Published on 04 Dec 2023

Prp1950

young couple

8.0

Very good

Palacio do Governador is a good stay in Lisbon.

Palacio do Governador is a nice hotel very close to some major attractions of Lisbon. Our room was nice, but A/C did not work well and fridge did not work at all. They changed it, but still did not work. Unfortunately the staff working there were a little too much, thinking everything here is great. We liked their underground parking and the breakfast was pretty amazing with everything you could desire from champagne, mimosas and even a Chef to do your special omellettes. A little more welcoming staff and checking their rooms wouold make this place at least a 9.

Published on 04 Dec 2023

Joseph

group

9.0

Superb

Comfortable rooms with great breakfast in an excellent location!

Location, breakfast and accommodations were execellent!

Not sure

Published on 30 Nov 2023

Andrew

group

10.0

Exceptional

Amazing hotel and staff!

The staff was very friendly and helpful! Hugo at the front desk went above and beyond to make us feel welcome. The decoration, lighting, and breakfast were well above average! It is within walking distance to Belem Tower and Jeronimos Monastery.

nothing really

Published on 29 Nov 2023

Norman

young couple

9.0

Superb

Great value, great location, friendly and welcoming.

Reception was very friendly and helpful. Property was immaculate and the location was very convenient to walks, cafes, venues of interest, transportation and some of the local sights.

The hotel was laser focused on the 3pm check-in time which while stated in advance and understandable to us, as our transportation arrived in Barcelona at around 8:30AM, I was hoping that the staff would have checked for a room with an early departure and given us an idea when it might be available, but they simple repeated their check-in time policy. There is no question they could have been more helpful had they been willing, but they did store our bags for us and we did set out, albeit with a little wrinkled and tired. This is less a complaint than a suggestion. Very little effort in this matter would have been greatly appreciated.

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Published on 20 Nov 2023

Rommartin

review category business travellers

7.0

Good

Totally fine but bit overpriced

Nice clean comfy rooms.

Service personel could be better, especially at the bar. Additionally, the short opening hours for the bar and pools. I missed a table and a chair during my business trip.

Published on 19 Nov 2023