Mercure Marseille Centre Vieux Port, Marseille

This property has been featured in "50 Best Hotels In Marseille ".

See Complete List

Top Facilities

parking

bar

food

wifi

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Classic Double Room

Max 2 Adults

View Deal

Free WiFi access, satellite TV and facilities for making hot drinks are provided in the rooms. The bathroom has a shower.A bottle of water is provided on arrival.

Classic Twin Room

Max 2 Adults

View Deal

Free WiFi access, satellite TV and facilities for making hot drinks are provided in the rooms. The bathroom has a bath.A bottle of water is provided on arrival.

Superior King Room

Max 2 Adults

View Deal

Free WiFi access, satellite TV and facilities for making hot drinks are provided in this more spacious room. The bathroom has a shower.A bottle of water is provided on arrival.

View All Rooms

All Facilities for Mercure Marseille Centre Vieux Port

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Live sport events (broadcast).
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Thermometers for guests provided by property.
Accessibility	Toilet with grab rails.
Bathroom	Bath, Shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Bathrobe, Slippers.
Room Amenities	Air conditioning, Heating, Wardrobe or closet, Extra long beds (> 2 metres), Carpeted, Safety deposit box.
Food & Drink	Wine/champagne, Refrigerator, Electric kettle, Vending machine (drinks), Minibar, Vending machine (snacks), Bottle of water, Room service, Coffee house on site.
Safety & security	Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Cleaning services	Daily housekeeping.
Services & Extras	Wake-up service, Key card access.
Media & Technology	Cable channels, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Luggage storage, 24-hour front desk.
General	Pets allowed.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Pool and wellness	Fitness centre, Fitness.

About This Property

Mercure Marseille Centre Vieux Port is located next to the WTC convention centre and the Jardin des Vestiges, and is just a 5-minute walk from the Vieux-Port. It offers air-conditioned accommodation with free WiFi access.

Guest Ratings For This Property

7.9

Based on 1296 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.3

Value For Money

7.4

Facilities

7.9

Guest Reviews

Egle

review category business travellers

8.0

Very good

Good hotel with great breakfast

Very good breakfast, very nice hotel staff, close to the Old Town (Vieux Port)

Lack of toiletries (no proper hair shampooing, no hair conditioner, no body lotion) Half-covered shower cabin not practical and chilly 12th floor room impossible to sleep due to noise from rooftop airconditioning machinery

Published on 12 Dec 2023

Adelinaaa

review category business travellers

8.0

Very good

Good stay

The rooms are comfy, the breakfast is really good, fresh and French style. The wi-fi connection was good. The location is close to the main street, to the port and shopping mall, very convenient.

I had a hard time obtaining an ironing machine. The staff told me just that they didn't have one and I had to insist and raise my voice until I managed to obtain at least the premises for obtaining one. I eventually got one, but too difficult for a business hotel where it was obvious people needed to iron their clothes.

Published on 24 Nov 2023

Anonymous

young couple

10.0

Exceptional

Good location, very helpful staff, thank you for possibility to check in earlier.

Nothing

Published on 15 Nov 2023

Socrates

review category business travellers

8.0

Very good

One great staff member is enough to make an ordinary experience memorable. Thank you.

The location of the hotel was excellent. Overall, the facilities, the breakfast and the staff were of the highest order. However, the highlight of the stay was undoubtedly the exceptional service provided by one of the staff at the front desk, Ines. There was a strong sewerage odour emanating from the bathroom. Despite requests to have it attended to, it appears the only solution was for a staff member(s) to open the window during the day whilst I was away. Alas, the odour was there in the evenings when I returned. When I brought this issue up with Ines, she promptly came to the room to personally investigate further. Taken aback by the stench, she unreservedly offered another room and within minutes I was transferred. Her polite, friendly, and professional demeanour, quickly erased the negative experiences I had up till this time. She should be commended for her exemplary service.

(Read More)

Realization that the stench in the bathroom needed a more serious and effective response earlier in my stay.

Published on 09 Nov 2023

Kevin

group

8.0

Very good

Quality chain hotel

I chose the hotel because of the name. It's a well-known chain that offers constant quality. I wasn't disappointed. The room was compact but had everything I needed. It was very clean and quiet. A great night sleep.

Published on 09 Oct 2023

Tanase

young couple

6.0

Pleasant

Room was ok, great view from 12 floor, king size bed confortable A good breakfast

One of the receptionist was very rude, not sure if she just had had a bad day or what her problem was, but it didn't do any good, some people are not made to work in the front desk. Luckily, her colleagues were very nice. But such a behaviour can spoil the vacation, so no come back.

Published on 08 Oct 2023

Rod

young couple

5.0

Passable

Location

Rooms and corridors not vacuumed, thin plastic mattress protectors made sleeping very uncomfortable - hot and sheets slipped about.

Published on 06 Oct 2023

Valentina

young couple

9.0

Superb

Staff not aligned with the usual high Mercure standards

Structure of the hotel, rooms, bar in the hotel

The area just around the hotel, the staff was not excellent as expected (basic English speaker)

Published on 28 Sep 2023

Hector

family with young children

9.0

Superb

Wonderful stay and great value for money!

Excellent breakfast. And central location.

I cannot think of anything.

Published on 14 Sep 2023

Gabriela

young couple

7.0

Good

3 nights

The location is great, we did everything by foot. The room size we stayed in was very spacious, we could spread our backpacks all over and there were 1 small sofa, one chair and one small bench, so plenty of space to seat, very nice. It was very silent at night overall (and I am a light sleeper! Maybe we were lucky and didn`t have any neighbours on the room next door, so who knows?). The breakfast was nice, plenty of options. The bar at the lounge looks interesting, but we didn`t have the time to go there.

Well, it is a 4 star hotel and for that reason we expected a bit more. The room we stayed in was a bit out dated (although the bed was confortable). There are no toiletries at all, just a liquid soap/xampu attached to the wall. (maybe you have to ask for toiletries at the reception as some other Hotels do, but If that was the case here, we were not informed.) The towels are very thin probably because they are old and were washed too many times already and its size is also small.

Published on 08 Sep 2023