Grand Swiss-Belhotel Melaka - formerly LaCrista Hotel Melaka, Melaka, Malaysia

About Grand Swiss-Belhotel Melaka - formerly LaCrista Hotel Melaka

Hotel Grand Swiss-Belhotel Melaka, formerly LaCrista Hotel Melaka, offers a pleasant and comfortable stay. The staff members are friendly and provide excellent service. The rooms are tastefully furnished, clean, and the beds are very comfortable. The hotel's decorations are special and beautiful. The location is convenient and there is a small shopping mall nearby. Guests can enjoy a great dinner and showmanship at the hotel. However, some areas, such as the lights in the room and the pool, could use improvement. The buffet breakfast has a decent variety, and the staffs are friendly and attentive. Overall, guests have a pleasant experience staying at Hotel Grand Swiss-Belhotel Melaka.

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Location & Nearby Places

Bukit Cina (China Hill) (2.0 Km from city center)

146 Jalan Hang Tuah

15 Nearby Attractions

The Shore Sky Tower

0.7 km

Melaka River Cruise

0.7 km

Villa Sentosa Melaka

0.9 km

Aeon Mall Bandaraya

0.9 km

Kampung Hulu Mosque

0.9 km

Cheng Hoon Teng Temple

1.1 km

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All Facilities for Grand Swiss-Belhotel Melaka - formerly LaCrista Hotel Melaka

Category	Facilities
Activities	Live music/performance.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Designated smoking area, Family rooms, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Fruits, Snack bar, Room service, Restaurant, Bar, Coffee house on site.
Safety & security	Security alarm, 24-hour security, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access, Lockers.
Common areas	Sun terrace.
Food & drink safety	Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Mobile app for room service, Physical distancing rules followed, Cashless payment available.
General	Parking on site, Free parking, Parking.
Entertainment and family services	Karaoke, Entertainment staff.
Pool and wellness	Facial treatments, Spa facilities, Outdoor pool (all year), Outdoor pool, Pedicure, Manicure, Kids' pool, Swimming Pool, Fitness centre, Body scrub, Spa lounge/relaxation area, Beauty Services, Pool with view, Fitness classes, Spa/wellness packages, Body treatments, Fitness.
Transport	Shuttle service, Shuttle service (free).

Guest Ratings For This Property

8.4

Based on 1168 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.8

Value For Money

8.5

Facilities

8.5

Guest Reviews

Fauzi

family with young children

8.0

Very good

Good stay but the price quite expensive against the facilities offer.

Location

Old building, facility below par

Published on 26 Dec 2023

Hsiang

family with young children

5.0

Passable

Just a decent stay. To meet the price paid, room, building and breakfast need to improve

stain on blanket, toiletries prepared for 2 thought i booked for 3pax, didn't prepare extra bed for me though we have 3pax, carpark is kind of old and dim

expecting a new and clean outlook but seems like refurbishment required for this building

Published on 25 Dec 2023

Azliza

family with young children

7.0

Good

Impromptu trip with family

Nothing that stands out. All is so-so.

Room quite dated. There were stains on one of the four pillows, king bed felt a bit sink in. The addl bed not comfortable, no comforter & can feel the spring.

Published on 25 Dec 2023

Teoh

with friends

5.0

Passable

So so only

Nothing to comment about

Nothing to shout about

Published on 18 Dec 2023

Rex

family with young children

8.0

Very good

Nice Breakfast and Best Location

Published on 05 Dec 2023

Hamizan

young couple

10.0

Exceptional

Melaka Stay

Nice interior design classic. Breakfast is delicious. Bed so comfy.

TV was old and small not very clear screen.

Published on 03 Dec 2023

Fadhila

group

4.0

Disappointing

Nothing much

. The breakfast not really fantastic, wifi very poor . Heater not working well for my last day of stay .

Published on 27 Nov 2023

Azhar

review category business travellers

4.0

Disappointing

Have no choice back late night shower and get to sleep.. upon check out just let the receptionist aware of what we exper

The Lobby looks so good and well maintained Even the staff was so polite upon entering the hotel.

Upon check in the room and the room so smelly and uncomfortable smell and the shower area was choke and no hot water..

Published on 26 Nov 2023

Zullkifli

young couple

2.0

Very poor

Not worth the price at all.

Firstly, theres no internet in the room, Ive made some complaints and it took a while for me to get help from the staff. Secondly, the service was really slow, to the point I have to go down to the front office myself to get the key for the new room. In addition, theres visible vomit stain on the carpet and many defects,for the price I paid,I expected more from the hotel. Not sure how this hotel have high ratings.

Published on 26 Nov 2023