Kaila City Hotel, Alanya

This property has been featured in "50 All Inclusive Hotels in Antalya ".

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Top Facilities

parking

bar

wifi

pool

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Check Room Options And Availability

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Standard Double Room

Max 3 Adults

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The spacious air-conditioned double room provides a TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit offers 2 beds.

Family Room

Max 5 Adults

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The spacious air-conditioned family room offers a TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit offers 3 beds.

Family Junior Suite

Max 5 Adults

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The spacious air-conditioned family room provides a TV with cable channels, a minibar, a wardrobe and a safe deposit box. The unit offers 3 beds.

Category	Facilities
Activities	Live music/performance, Water park, Beach.
Business facilities	Fax/photocopying.
Others	parking, bar, wifi, pool.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Family rooms, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Accessible by lift.
Bathroom	Sauna, Shower, Free toiletries, Toilet paper, Body soap, Conditioner, Toilet, Hairdryer, Shampoo.
Room Amenities	Trash cans, Fold-up bed, Cots, Drying rack for clothing, Pool towels, Non-feather pillow, Air conditioning, Interconnected room(s) available, Wardrobe or closet, Clothes rack, Socket near the bed, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Kid meals, Restaurant, Minibar, Outdoor furniture, Bottle of water, Room service.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Smoke alarms, CCTV outside property, Fire extinguisher.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Wake-up service, Towels, Key access, Linen.
Media & Technology	Cable channels, TV, Satellite channels, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, 24-hour front desk, Currency exchange.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Evening entertainment.
Pool and wellness	Hammam, Sun umbrellas, Foot massage, Private beach area, Public Bath, Massage, Water slide, Fitness centre, Beachfront, Couples massage, Neck massage, Fitness, Spa facilities, Head massage, Spa and wellness centre, Back massage, Full body massage, Spa lounge/relaxation area, Hand massage, Fitness/spa locker rooms.
Transport	Airport shuttle, Car hire, Airport shuttle (additional charge), Shuttle service (additional charge), Shuttle service.
Outdoor & View	Quiet street view, City view, Pool view, Sea view, Balcony, Mountain view, View.

Location & Nearby Places

14.6 Km from city center

OBA MAH. DADAŞLAR CAD. NO 4 ALANYA

15 Nearby Attractions

Alanya Lighthouse

4.0 km

Red Tower

4.0 km

Alanya Castle

4.7 km

Damlatas Cave

4.9 km

Alanya Archaeological Museum

5.0 km

Sapadere Canyon

5.1 km

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About This Property

Facing the beachfront, Kaila City Hotel offers 4-star accommodation in Alanya and has a seasonal outdoor swimming pool, fitness centre and restaurant. Less than 1 km from Alanya Public Beach and 2.

Guest Ratings For This Property

8.7

Based on 282 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.7

Value For Money

9.1

Facilities

8.5

Guest Reviews

Idel

family with young children

9.0

Superb

Great!

We've spent a great time there. We want to thank again Gizem and her team for their great attitude, attention and care. Our room was very spacious, clean and with wonderful sea and mountain view. Food was tasty and various. Kids were absolutely delighted with the pool slide, while we could enjoy morning turkish coffee. Beach is 5 minutes away!

Published on 16 Nov 2023

Josh_travelling

solo traveller

9.0

Superb

Best bang for your buck

Very very good bang for your buck. Food was nice, Room was clean (Very simple though)

Published on 15 Nov 2023

Mikls79

group

8.0

Very good

The staff are polite and helpful.

The bed mattresses were hard.

Published on 28 Oct 2023

Anonymous

young couple

3.0

Poor

Not relaxing, bad food and drinks, would not recommend.

It was near the beach

Where to begin. It was outdated and the pictures lied. Lets start with the room. I requested a king size bed, but we got two seperate beds that were awful. You could feel the springs of the mattress and we werent even probided proper blankets or even blanket covers just bed covers and quilts. The walls were thin as paper and you could see light through the door, that did not feel very secure. Otherwise the room was ok, but looked a little dirty. The food in the buffet was subpar, tasted like nothing and most of the time you couldnt even see what it was. Especially for someone who has dietary restrictions this was a huge problem. For an all inclusive hotel I thought they would offer at least some cocktails but all we got from the bar was diluted beer, bad wine, and vodka/whiskey/rakia mixed with soda or juice. The drinks included were awful to say the least, after a few of them you really got tired of it. The spa they advertized was not in the same building but instead a 7min walk away, which was odd but ok, I would have liked that this was told beforehand. The spa (at the kaila BEACH hotel was absolutely beautiful and professional). And lastly most nights they played awful music at night at the bar and they played it so loud that we could not sleep in the room that was on the 5th floor, because the doors were so thin. I came for a relaxing holiday, and if i wanted to party and drink poor drinks all day maybe this would be an ok hotel but for relaxarion it was not. Im quite dissapointed to be honest.

(Read More)

Published on 20 Oct 2023

Kamel

young couple

7.0

Good

Convenient & clean

Good Location and helpful personnel. Dedicated beach.

No variety in the food buffet. Outdated decor

Published on 02 Sep 2023

Radmila

young couple

6.0

Pleasant

Good view from the balcony. Good cleaning personal.

Very strange free offers - sauna working only 2 hours in the day, but it should half a day. And these two hours it didn't work because there is no administrator (woman is always absent). And sauna was cold even these 2 hours, because she forgot to switch it on. Hamam didn't work also, it was just cold place with no steam. Gym was small and dark. Slide worked only 2 hours at day, why it doesn't work at the pool time working? Food was various but not very tasty, fish was only in 1 day (we spent there 4 days), and it was perfect. But rest days there was lack of fish and meat. Also a lot of flies in restaurant. Fruits weren't mellow (watermelon, plum), but cherry was good. Alcohol was as everywhere in Alania (not original, especially Efes).

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Published on 29 Jul 2023

R

review category business travellers

10.0

Exceptional

If you want family environment this is the place staff was excellent

Very friendly and Helpfull staf

Nothing

Published on 21 Jul 2023

Kntehrani

young couple

1.0

Bad

Will not visit this hotel again!

Pictures and the rating of this place that they submitted to your site are very misleading and you should investigate this as people like myself whom have used you site for many years rely on what is presented there... The hotel was run-down. The rooms were rundown and barely clean... Did not get cleaned for duration of our stay! Floor was beyond filthy. AC was a joke. Safety deposit box had an ancient key which we had to pay for in advance at the reception. No towels and sheets to start with. had to constantly remind reception until we got them. Dirty plates and glasses filled the hallways. Unsafe environment! Pool area was extremely slippery, even with footwear. Pool itself was filled with sun lotion! nowhere near clear, not suitable for swimming. The rented beach area (some distant away from the hotel) was not much bigger that the hotel's swimming pool with tired beds and umbrellas. Bar area was not pleasant with no service to the beach. Drinks and snacks if any, had to be paid for separately. Horrible customer service, worst experience ever. We cut our trip short, left as early as possible because we just wanted to get out of there! Waste of money!!!!

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Published on 21 Jul 2023

Proamn

young couple

4.0

Disappointing

While they are young, the daytime front desk staff are excellent. They are eager to help and always offer a smile. (The nighttime desk staff was somewhat rude. The management were sometimes absent.) The beach "owned" by this hotel is good although the one next door is much better.

This hotel has inflated reviews because they ask their staff to come to your room and panhandle for a 10 rating. The staff member said to me "they will fire me if you leave a poor review." I suspect this may be standard practice. As an "all inclusive" hotel they are cutting a lot of corners to get by. Many add'l services are either unavailable or only available for a fee. The buffet has an abundance of options but is only open a limited time and much of it is of mediocre quality. We usually chose to eat in local restaurants rather than eat the free meal. Towel service is unavailable after 5pm; this makes it problematic to swim in the evening. I tried the laundry service and one of my t-shirts was permanently marked as a result. I was refunded only the cost of the wash and not the cost of the shirt. The shirt was not returned to me either. The rooms show signs of age but seemed clean enough. When we first arrived the smell of strong cleaning products was overpowering. We were initially given a room with 1 bed when we'd reserved a room with 2 beds. (This was corrected when we pointed it out.)

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Published on 04 Jul 2023

Surur

group

9.0

Superb

The location is amazing. it is close to the beach, so it takes a couple of min of walk to get there. The food was also good. They are trying to serve different stuff every day and it also tastes really good. The hotel also has an amazing staff. they are super friendly and are there to help you in case of any needs. special thanks to Ibrahim for his professionalism and his help! hope we come to Kaila Hotel again! :)

just to note that the bathrooms dont have an A/C, so there is always a humidity there, other than that no other comment

Published on 24 Jun 2023