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Hotel

JW Marriott, Anaheim Resort

Platinum Triangle (1 kms from Anaheim GardenWalk)

Ranked 3 out of 11 resorts in anaheim

8.7
(626 reviews)

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All Facilities for JW Marriott, Anaheim Resort

Category Facilities
Activities Beach, Live music/performance, Cooking class, Walking tours, Pub crawls.
Business facilities Meeting/banquet facilities, Business centre.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Non-smoking rooms, Family rooms, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities Air conditioning.
Food & Drink Fruits, Kid-friendly buffet, Wine/champagne, Breakfast in the room, Kid meals, Outdoor furniture, Room service, Restaurant, Bar, Coffee house on site.
Services Internet services, WiFi.
Cleaning services Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas Picnic area, Garden.
Reception services Valet parking, ATM/cash machine on site, Luggage storage, Concierge service, 24-hour front desk, Invoice provided.
General Private parking, Paid WiFi, Pets allowed, Parking on site, Parking.
Physical distancing Physical distancing rules followed, Cashless payment available.
Entertainment and family services Board games/puzzles.
Transport Shuttle service, Electric vehicle charging station, Public transport tickets, Parking garage, Shuttle service (additional charge).
Pool and wellness Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Yoga classes, Fitness.

Guest Ratings For This Property

8.7
Based on 626 Reviews
100% verified reviews

Comfort

9.2

Cleanliness

9.3

Value For Money

8.2

Facilities

9.2

Reviewers Mention About JW Marriott, Anaheim Resort

This JW Marriott in Anaheim has a great location, just a 10-minute walk to Disneyland and connected to a shopping mall. The rooms are spacious, clean, and have plenty of tech outlets. There are sever (Read More)al in-hotel restaurants and Starbucks is nearby. The hotel offers good service and some nice amenities, but the cost, including a resort fee, is high. Some minor issues were mentioned, such as noise and missed cleaning spots, but overall, it was a recommended stay.

Guest Reviews

Robert
family with young children
8.0
Very good
All in, a very good hotel when visiting Disney
Great location, very comfortable beds, Citric restaurant was great. The hotel itself is nice and the staff were very helpful including the manager who was greeting guests at breakfast.
A few minor things could be improved to make it a better experience. 1. Cheaper parking options, $59 per day with valet as the only in hotel option is very expensive. 2. The lounge option needs some work on breakfast, comparatively as a 5 star hotel it doesn't stack up. 3. Seemed to be understaffed janitor-wise as the 1st floor toilets were a disaster by any hotel grade standards (not cleaned, no toilet paper, etc.) This all said, I would happily stay there again.

Published on 02 Jan 2024

Lara
solo traveller
8.0
Very good
Good location for a short trip to Disneyland
Its proximity to Disneyland. I walked there.
Housekeeping wasnt great, and it took them forward to clean the room. Also, no one answered the phone when I dialled in room dining.

Published on 28 Dec 2023

Amjad
family with young children
8.0
Very good
Stay was good except for the few inconveniences mentioned above
Valets parking staff were great
Bathrooms lack proper maintenance. Out of the four rooms that we got to use, three of the bathrooms needed maintenance. One had a cracked leaky sink, one had tub faucet knobs that fall out and tub curtain that was too long and it draped into the bottom of the tub which made it difficult to stand and one of the sinks drain plug does not push up so it was not draining properly. The rooms were guaranteed for check in at 4 pm but one room was not available to us until 4:20pm and we were very tired. Most of the staff were very friendly but some of the front desk staff were not.

Published on 28 Dec 2023

Kate
review category business travellers
8.0
Very good
Pretty great but not perfect.
Great location. Minutes from Disneyland and can easily walk to the toy story carpark and get the free shuttle to the door. Room was perfect size and comfortable. The "premium" view of the park is not worth the extra cost. Staff were all great.
Esculators didnt work. Pool could use a good scrub particularily above the waterline and floor. Bar closes early. 11pm ...not ideal when most people return from Disneyland late. I attempted to order a drink at 11.15pm without success...not even a coke!

Published on 27 Dec 2023

Anonymous
family with young children
10.0
Exceptional
Amazing experience would definitely come back
Loved the location of property very close to where we wanted to go and the room was clean
The staff was very polite and accommodating to what we needed

Published on 27 Dec 2023

Mark
family with young children
10.0
Exceptional
Great place to stay if visiting the theme parks.
Very comfortable. A calming environment which is perfect after the (good) sensory overload at the theme parks.

Published on 25 Dec 2023

Robin
family with young children
8.0
Very good
Theme park view doesnt really give a theme park view. Also room gets super dusty as day goes on.
15-20 min walk to Disney. Bartender was lovely. Rooms were nice.
We didnt get the room we paid for, cleaning service didnt show up one day. Had to ask front desk why we didnt have theme park view and only then did they give us a credit.

Published on 23 Dec 2023

Marina
solo traveller
10.0
Exceptional
Exceptional
Outstanding hotel, conveniently located at walking distance to the Disneyland Park complex.
Its quite expensive, but still affordable for a short stay. I may say I was rather surprised, though, that they offer no free wi-fi - one must pay an extra fee for it.

Published on 22 Dec 2023

Antoinette
family with young children
8.0
Very good
Comfortable.
Clean, responsive staff; spacious room.
We were first given a room where the handle to the cold water faucet in the shower fell off. The repair was quick to replace the handle but never checked to make sure it worked. We had to request another room but the response was prompt and courteous. The new room was perfect.

Published on 21 Dec 2023

Azza
solo traveller
8.0
Very good
Very good
Very clean. Staff were helpful with an early checkin. Good value.
If youre visiting the Disney parks, do not expect the staff to help out with that. Transportation options were not clear and when the front desk was asked for advice (twice), no clear direction was given.

Published on 20 Dec 2023

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