Hotel

Impossible Motel

5 Saint Helen’s Square
8.6
(539 reviews)

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This property has been featured in "50 Best Hotels In York ".

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Top Facilities

bar

wifi

food

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Standard Queen Room - Windowless Basement

  • Max 2 Adults
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    This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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    Superior Queen Room - Windowless Basement

  • Max 2 Adults
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    This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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    Superior Queen Room - Windowless First Floor

  • Max 2 Adults
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    Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, an electric kettle, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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    Superior King Room Windowless - Basement

  • Max 2 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV with cable channels, an electric kettle and heating. The unit has 1 bed.

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    Deluxe Queen Room

  • Max 2 Adults
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    This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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    Deluxe Queen Room

  • Max 2 Adults
  • Read More

    This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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    Deluxe King Room

  • Max 2 Adults
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    This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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    King Room with Spa Bath

  • Max 2 Adults
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    The hot tub is a top feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.

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    Queen Room with Spa Bath

  • Max 2 Adults
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    Guests will have a special experience as this double room offers a hot tub. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace. The unit offers 1 bed.

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    Superior Queen Room

  • Max 2 Adults
  • Read More

    Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.

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    Deluxe Queen Room

  • Max 2 Adults
  • Read More

    This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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    Standard Queen Room - Windowless Basement

  • Max 2 Adults
  • Read More

    This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

    Read More

    Standard Queen Room - Windowless Basement

  • Max 2 Adults
  • Read More

    This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

    Read More

    View All Rooms

    All Facilities for Impossible Motel

    Category Facilities
    Activities Live music/performance, Bike tours, Stand-up comedy, Walking tours, Golf course (within 3 km), Tour or class about local culture.
    Business facilities Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, food, wifi.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Adult only.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Shampoo, Slippers, Body soap, Conditioner, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Wardrobe or closet, Clothes rack, Heating, Socket near the bed, Hardwood or parquet floors, Air conditioning, Desk, Carpeted, Trash cans, Hot tub.
    Food & Drink Wine/champagne, Chocolate or cookies, Bottle of water, Electric kettle, Restaurant, Outdoor furniture.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Carbon monoxide detector.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Key card access, Linen.
    Media & Technology Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk.
    Physical distancing Contactless check-in/check-out, Cashless payment available.
    Outdoor & View Terrace, Patio, City view, View.

    Location & Nearby Places

    City Centre (0.2 Km from city center)

    5 Saint Helen’s Square

    15 Nearby Attractions

    Guildhall

    0.1 km

    Walking Tour

    0.2 km

    Van Gogh Immersive Experience

    0.2 km

    Yorkshire Museum

    0.3 km

    York Minster

    0.3 km

    King's Manor

    0.3 km

    Ruins of St Mary's Abbey

    0.3 km

    The Shambles

    0.3 km

    Tearooms

    0.3 km

    Harry Potter Location Tour

    0.3 km

    Snickelways

    0.3 km

    Ghost Walks

    0.4 km

    York Dungeon

    0.4 km

    Clifford's Tower

    0.5 km

    City Walls

    0.6 km

    York Castle Museum

    0.7 km

    See All Attractions

    About This Property

    In a prime location in the centre of York, Impossible Motel provides air-conditioned rooms, a terrace, free WiFi and a restaurant.

    Guest Ratings For This Property

    8.6
    Based on 539 Reviews
    100% verified reviews

    Comfort

    9.2

    Cleanliness

    9.1

    Value For Money

    8.2

    Facilities

    8.7

    Guest Reviews

    Dylan
    young couple
    10.0
    Exceptional
    We stayed for my partners birthday in a normal room, we liked it so much that weve booked agin for my birthday in the r
    Beautiful rooms, friendly staff and good value for money
    Couldnt fault it

    Published on 03 Jan 2024

    Anonymous
    young couple
    10.0
    Exceptional
    Exceptional
    Amazing location and

    Published on 03 Jan 2024

    Nick
    young couple
    7.0
    Good
    Good
    Location could not better. Interesting hotel built into an old Bank. Basement bedrooms built into old bank vaults.
    There is no headboard on the bed so you cant sit up and watch tv. The toilet is open to the room! Even though we have been married for years I wouldn't expose my wife to that!! And also...you can clearly hear the people in the next room,..every word....and more!! I know they enjoyed their stay,... very much!!

    Published on 02 Jan 2024

    Emily
    young couple
    10.0
    Exceptional
    Excellent place to stay
    Lovely place to stay and very comfy beds!

    Published on 01 Jan 2024

    Rebecca
    young couple
    9.0
    Superb
    A fabulous and relaxing stay in a beautiful hotel.
    The property was in a perfect, central location ,very accommodating staff and an extremely comfy bed.
    To find fault I would need to be picky. The room was a little dark, however, we understand that this was the aesthetic of the hotel and it did not impact how much we enjoyed our stay in the slightest.

    Published on 01 Jan 2024

    Matthew
    young couple
    2.0
    Very poor
    Poor , no good customer service and definitely not what we was expecting for a getaway break money w
    The room
    Staff could of been more helpful after being woken up at 3am due to a domestic in next room where a husband was beating his partner which the police should of been called for a welfare check . Explained on leaving hotel all I got was a sorry .. considering I paid 140 for the room to only have 3 hrs sleep is appalling not even anything as a good will gesture !!

    Published on 01 Jan 2024

    Lisa
    young couple
    8.0
    Very good
    Excellent location in the heart of York
    Location is excellent. Powerful shower and comfy bed. Quirky room. Fancy soaps.
    Very small room and bathroom but wasn't a major issue. Check in time is 4pm but thankfully we were permitted to check in a little earlier.

    Published on 01 Jan 2024

    Lashmar
    young couple
    10.0
    Exceptional
    Exceptional
    Everything, it was perfect!

    Published on 31 Dec 2023

    Bex
    young couple
    7.0
    Good
    Lovely hotel for an experience but not a good sleep
    The hotel is so quirky and feels really luxury.
    We were placed in a basement room which we were warned that could be noisy due to being below the bar/ street ect but we found the real noise issue was that the walls were so thin, you could hear every word of Nextdoors conversation. It felt intrusive and nextdoor werent being loud - it was just a normal level convo.

    Published on 30 Dec 2023

    Scott
    young couple
    7.0
    Good
    Good
    Toilets in rooms are right next to the bed head board and there is no door!

    Published on 30 Dec 2023

    Impossible Motel is featured in

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