ibis Aix en Provence, Aix-en-Provence

This property has been featured in "50 Best Hotels In Aix En Provence ".

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parking

bar

wifi

pool

food

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Standard Twin Room

Max 2 Adults

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Each air-conditioned room includes free WiFi access, a flat-screen TV and a private bathroom with a shower and a hairdryer.Please note this room can accommodate a maximum of 2 guests and a baby cot upon request, subject to availability. A child aged 2 years old and over is counted as 1 guest.

Standard Double Room

Max 2 Adults

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This double room features a soundproofing and air conditioning.Please note this room can accommodate a maximum of 2 guests and a baby cot upon request, subject to availability. A child aged 2 years old and over is counted as 1 guest.

Standard Room with 1 double bed and 1 single bed

Max 3 Adults

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This triple room has a soundproofing, air conditioning and satellite TV.Please note this room can accommodate a maximum of 3 guests and a baby cot upon request, subject to availability. A child aged 2 years old and over is counted as 1 guest.

Category	Facilities
Activities	Live music/performance, Temporary art galleries.
Business facilities	Meeting/banquet facilities, Business centre.
Others	parking, bar, wifi, pool, food.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Soundproof rooms, Pet bowls.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available, First aid kit available, Access to health care professionals.
Bathroom	Shower, Private bathroom, Bath or shower, Free toiletries, Toilet, Hairdryer.
Room Amenities	Soundproofing, Air conditioning, Interconnected room(s) available, Desk, Hardwood or parquet floors.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Vending machine (drinks), Restaurant, Outdoor furniture, Packed lunches, Room service, Coffee house on site.
Safety & security	Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Cleaning services	Dry cleaning.
Services & Extras	Wake-up service, Alarm clock.
Media & Technology	Radio, Satellite channels, Flat-screen TV.
Common areas	Picnic area, Sun terrace, Garden.
Food & drink safety	Physical distancing in dining areas.
Reception services	Luggage storage, 24-hour front desk.
General	Pets allowed.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Board games/puzzles, Nightclub/DJ.
Pool and wellness	Sun umbrellas, Sun loungers or beach chairs.
Transport	Electric vehicle charging station.
Outdoor & View	Terrace.

About This Property

Hotel Ibis Aix en Provence is located in green surroundings, 2 km from the town centre. It offers an outdoor swimming pool and an on-site restaurant. Free WiFi access is provided and free private parking is possible at the property.

Guest Ratings For This Property

7.6

Based on 1888 Reviews

100% verified reviews

Comfort

7.9

Cleanliness

8.0

Value For Money

7.6

Facilities

7.7

Guest Reviews

Nicholaus

with friends

8.0

Very good

Pleasant stay and the staff were wonderful

Clean and tidy and the food was good

N/A

Published on 17 Oct 2023

Rita

with friends

4.0

Disappointing

Free parking

The toilet floor is very very slippery after bath. The room is too small

Published on 17 Oct 2023

Swan

young couple

9.0

Superb

It was great to have a decent break.

Checking in and out was so easy. Very welcoming for the dog.

Tea/Coffee facilities in the room.

Published on 04 Sep 2023

Yi

family with young children

8.0

Very good

Good location, nice garden and there is a pool. My kid had a lot fun in the pool.

Published on 31 Jul 2023

Fawaz

family with young children

8.0

Very good

Nice hotel

Great staff

Air conditioning

Published on 27 Jul 2023

Alison

young couple

7.0

Good

Practical but not great value for money. Very pleasant staff.

Practical for stopover on journey

The food served at the restaurant is not great. The lack of any sort of reception, which I believe is a misguided effort on your part to look modern, just makes your staff look unprofessional and disorganised. Not that this was why we had to wait 15 minutes to pay and nobody else waiting.

Published on 23 Jul 2023

Zuzka

family with young children

5.0

Passable

I cannot reccomment Ibis.

Breakfast could be better, non-supplemented assortment. I asked for 2 separated beds - that was not prepared. Very small room for two person - probably its single room - there was only one towel prepared! So we had to go to the check in table (no reception!) first for help with twin beds and second time for towel, its not nice after long time traveling!

Published on 22 Jul 2023

Steve

young couple

3.0

Poor

Disappointing. I expected much better from the Ibis chain.

When we arrived, the room was very stuffy and had a very bad odor which made it impossible to stay in it. We were told that the cleaning staff forgot to turn on the air conditioner before we arrived. The bad odor was eliminated with a spray supplied by the staff. The air conditioner worked. However, it was extremely feeble so that in effect, it was useless. The room remained unbearably hot all night. The following morning we complained about it and they said they would fix it. Unfortunately they didn't, and our second night there was also very hot. They do not automatically supply hand towels. We had to ask for them.

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Published on 17 Jul 2023

Rodrigo

young couple

9.0

Superb

I recommend this hotel.

It gets the job done. We were comfortable.

The rooms are small.

Published on 14 Jul 2023

Matt

review category business travellers

5.0

Passable

Pleasant staff but tired hotel

The staff were lovely and the grounds were pretty with a great breakfast selection in the morning.

The room was very basic/tired and had a smell of sewage in the bathroom. The hotel was also quite far out of town which was quite a challenge for getting around. The hotel itself was slightly tired and could do with a renovation.

Published on 25 Jun 2023