H�tel Escaletto, Aix-en-Provence

This property has been featured in "50 Best Hotels In Aix En Provence ".

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Top Facilities

bar

wifi

food

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Single Room

Max 1 Adult

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These air-conditioned rooms provide an LCD TV with satellite channels.This room cannot accommodate an extra bed.

Double Room

Max 2 Adults

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These air-conditioned rooms provide an LCD TV with satellite channels.

Twin Room

Max 2 Adults

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These air-conditioned rooms provide an LCD TV with satellite channels.This room cannot accommodate an extra bed.

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All Facilities for Hôtel Escaletto

Category	Facilities
Business facilities	Fax/photocopying.
Others	bar, wifi, food.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
Accessibility	Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Toilet, Hairdryer.
Room Amenities	Trash cans, Air conditioning, Heating, Wardrobe or closet, Dressing room, Desk.
Food & Drink	Coffee machine, Outdoor furniture.
Safety & security	Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarms.
Cleaning services	Daily housekeeping.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access.
Media & Technology	Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Solarium.
Outdoor & View	Terrace, Balcony.

About This Property

This 3-star hotel is located in the centre of Aix-en-Provence, a 1-minute walk from Thermes Sextius thermal baths and 550 metres from Cours Mirabeau. Free WiFi is available.

Guest Ratings For This Property

8.5

Based on 1243 Reviews

100% verified reviews

Comfort

9.0

Cleanliness

9.1

Value For Money

8.4

Facilities

8.6

Guest Reviews

Eric

solo traveller

1.0

Bad

Good place but careless staff

Room Setting is simple but efficient and confortable

The staff is conscious of the parking difficulties and still do not advise properly. The parking was full and after my car was taken away by the police in the morning while parked at a non disturbing spot the staff gave incomplet information. As a result had to do 2 unnecessary trips to the car storage location. While inquiring why incomplete information were given the staff said they were too busy and that I should have known. At the same time the city Staff were enjoying coffee at the reception. So time was apparently available for others.

Published on 03 Jan 2024

Lorraine

family with young children

8.0

Very good

I would still stay here again.

Family room layout was good with a balcony. Staff are friendly.

Toilet design for family room was not good. Sink was so broad there was no space to put our toiletries. The triple room basin was better with platform for toiletries. Housekeeping not meticulous. Bathroom wasnt cleaned properly and towels not folded. Water bottles were not replenished the next day.

Published on 02 Jan 2024

Chad

family with young children

10.0

Exceptional

Great boutique hotel

Beautifully renovated hotel with boutique finishes and excellent staff. The location is ideal, close walking distance to city centre. The rooms are nicely equipped, beds are very comfortable.

Hard to complain about anything.

Published on 31 Dec 2023

Marc

family with young children

9.0

Superb

Nice people, brand new and well located

Clean. Comfortable. Good breakfast. Extremely nice people

Parking limited to three cars.

Published on 28 Dec 2023

Mark

young couple

10.0

Exceptional

Hands down the best Hotel/Room of our trip. Absolutely loved it.

We couldn't have hoped for a better place to stay in Aix. Lovely room. Really cosy. Super comfy bed. Marc, at the front desk, treated us really well, and the breakfast was great. Every single member of the staff we dealt with treated us really kindly and were very helpful. The interior design in general and in the room we stayed in was really nice and we really enjoyed the rooftop as well. The quality/price ratio is quite ridiculous. We were planning on staying for just one night but we liked it so much we decided to repeat.

Published on 26 Dec 2023

Lorraine

family with young children

9.0

Superb

I loved the family room design and staff but not the toilet

Friendly staff and family room was nicely designed

The toilet was not well designed. Basin was too wide and theres no place to put our toiletries. First time Ive seen a shower enclosure with a gap.

Published on 23 Dec 2023

Sharon

family with young children

10.0

Exceptional

Perfect for a long weekend

Great location and lovely staff

Published on 18 Dec 2023

Michael

solo traveller

10.0

Exceptional

Excellent stay!

The staff were always really happy to help.

Published on 07 Dec 2023

Michael

young couple

7.0

Good

Nice location but hard to get there by car, streets are closed and it takes a long time to go around. Marc at the reception was very helpful. Breakfast was good.

Very small room, no facial tissues... You would expect that to be in any hotel room especially for the price you pay... They ran out of croissants, I asked if there were more and I was told - no... No croissants for breakfast in Aix-en-Provence, France? !!! If you care about your guests and their opinions, you should walk out and get croissants from any local boulangerie which are about a dozen within 3 minutes walk...

Published on 06 Dec 2023

Xyleen

young couple

9.0

Superb

I would stay here again.

It was in a great location close to the main area but still quiet. The room was really nice and comfortable. The rooftop terrace was a great spot to enjoy the sunset as well. Staff was very friendly and helpful.

A mini fridge would have been nice.

Published on 01 Dec 2023