Hotel Sofitel Los Angeles at Beverly Hills, Hollywood

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All Facilities for Hotel Sofitel Los Angeles at Beverly Hills

Category	Facilities
Activities	Happy hour, Temporary art galleries.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Pet basket, Soundproof rooms, Allergy-free room, Pet bowls, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Bathroom	Sauna.
Room Amenities	Air conditioning, Heating, Safety deposit box.
Food & Drink	Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Restaurant, Breakfast in the room, Outdoor furniture, Room service, Bar.
Safety & security	Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key access, Key card access.
Common areas	Sun terrace.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Invoice provided, Tour desk, Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Private parking, Pets allowed, Parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Evening entertainment, Babysitting/child services, Nightclub/DJ.
Pool and wellness	Hammam, Sun umbrellas, Outdoor pool (all year), Steam room, Swimming pool, Solarium, Hair cut, Make up services, Massage, Swimming Pool, Fitness centre, Beauty Services, Spa/wellness packages, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Outdoor pool, Pedicure, Manicure, Personal trainer, Spa and wellness centre, Hair colouring, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Sun loungers or beach chairs, Hair treatments.
Transport	Parking garage, Electric vehicle charging station.
Outdoor & View	Terrace.
Shops	Barber/beauty shop.

Guest Ratings For This Property

8.1

Based on 1198 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.5

Value For Money

7.5

Facilities

8.1

Reviewers Mention About Hotel Sofitel Los Angeles at Beverly Hills

The Hotel Sofitel Los Angeles at Beverly Hills receives positive reviews for its fantastic staff service, clean rooms, and nice location near malls, cafes, and restaurants. Guests appreciate the spac (Read More)ious, modern, and elegant rooms, as well as the excellent room service, restaurant, pool, and gym. The hotel is praised for its safety, walkability to nearby attractions, and fantastic food and drinks. The staff is commended for their exceptional care and professionalism, making guests feel welcome and safe. The upgraded rooms, Christmas decorations, and personalized birthday surprises are also highlights mentioned by guests.

Guest Reviews

Trina

solo traveller

10.0

Exceptional

Great experience and I would definitely recommend this hotel if youre stay in Beverly Hills.

The hotel staff are friendly, welcoming and helpful! I had surgery and needed a wheelchair and they were able to accommodate me.

All was wonderful except parking. They only offer valet and entrance is very tight and limited space.

Published on 02 Jan 2024

Kylie

young couple

10.0

Exceptional

We arrived early after a long overnight flight and were able to check in straightaway.

Clean and bed was extremely comfortable. The staff were extremely helpful and its in a great location.

Published on 01 Jan 2024

Viviane

young couple

10.0

Exceptional

I highly recommend it!

Excellent location and amazing staff, specially Alex with his cordiality.

Everything was amazing.

Published on 28 Dec 2023

Zichen

young couple

10.0

Exceptional

Great experience

Best cleaning team in the US and the staff there are just perfect. All of the employees are super helpful that it feels just like home.

The equipment in the room is a little old and the lights a re dim but overall it is good.

Published on 28 Dec 2023

Na

family with young children

8.0

Very good

Swimming pool & gym

Carpet needs to be changed to wooden floor to be able to maintain clean condition.

Published on 28 Dec 2023

Anoosheh

solo traveller

8.0

Very good

clean

uncomfortable mattresses. they kept me out of my room when I forgot my access card. I had gone for a walk and did not have my ID. It was a bad day for me I already had stayed there for a week and all the staff knew who I was but they said unless they saw an ID they would not let me in my room. I explained to them that I had received some bad news and needed to lie down immediately but they did not care and they kept blaming me for it. The intense process took over 30 minutes which worsened my anxiety and sadness. Also, one time they had just rearranged the room and not cleaned it. There was garbage everywhere but when I complained they made sure my room was clean for the rest of my stay.

(Read More)

Published on 28 Dec 2023