Hotel Ristorante Grotto Serta, Lugano

This property has been featured in "50 Best Hotels In Lugano ".

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Top Facilities

parking

bar

wifi

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Double or Twin Room

Max 2 Adults

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Individually furnished room with a TV, a minibar, and a bathroom.

Quadruple Room with Shower

Max 4 Adults

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The quadruple room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This quadruple room offers an electric kettle and a flat-screen TV. The unit offers 4 beds.

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Others	parking, bar, wifi.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Higher level toilet, Facilities for disabled guests, Non-smoking throughout.
Accessibility	Toilet with grab rails.
Bathroom	Toilet, Shower, Private bathroom, Hairdryer.
Room Amenities	Trash cans, Dressing room, Clothes rack, Desk, Fold-up bed, Cots, Socket near the bed, Sofa bed, Air conditioning, Heating, Wardrobe or closet.
Food & Drink	Fruits, Minibar, Wine/champagne, Electric kettle, Kid meals, Outdoor furniture, BBQ facilities, Room service, Restaurant, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Media & Technology	TV, Flat-screen TV.
Services & Extras	Key access, Key card access.
Common areas	Garden.
Reception services	Currency exchange.
Entertainment and family services	Kids' outdoor play equipment, Children's playground, Board games/puzzles.
Transport	Public transport tickets.
Outdoor & View	Terrace, View.

About This Property

Located in the village of Lamone in the Canton of Ticino, Hotel Grotto Serta is 7 km from Lugano and Lake Lugano. Free Wi-Fi is available. The individually furnished rooms at the Grotto Serta feature a TV, a minibar, and a bathroom.

Guest Ratings For This Property

8.5

Based on 468 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

9.0

Value For Money

8.3

Facilities

8.2

Guest Reviews

Tyler

solo traveller

9.0

Superb

Restful Stay

The host was amazing and couldn't do enough to make sure my stay was perfect. The room was very quiet and I enjoyed a great night sleep.

Published on 19 Aug 2023

Enrico

family with young children

8.0

Very good

Staff were helpful and friendly

The price was a little high but I'm guessing it's because it's in Switzerland. Too expensive for an overnight stay as a stop over.

Published on 10 Aug 2023

Richard

young couple

10.0

Exceptional

Quaint, friendly, inviting. Would definitely stay again.

Family run business, very inviting and friendly. Nothing was too much trouble. Beds were amazing. Food amazing. Staff amazing

No tea or coffee in room but there was a mini bar.

Published on 27 Jul 2023

Srijita

solo traveller

6.0

Pleasant

Had AC, big room. Seemed clean

Food at their restaurant was not great..no english on menu even though they cater to tourists

Published on 20 Jul 2023

Susan

young couple

8.0

Very good

Room was larger than expected and had air conditioning. Owner and his wife were lovely, very friendly and helpful. Food was excellent, breakfast is served at your table which is much nicer than self service. We had a little private terrace too. Hope to return again. Nice outside terrace with vine covered pergola to eat under.

Quite noisy as next to a busy road although not too bad once the window was closed. Doesn't open until 5.30pm and no one there before that so we had to wait outside. It did mention this on the website but when you're travelling long distances it's not easy to time it correctly.

Published on 05 Jul 2023

Paul

young couple

9.0

Superb

Great experience overall, staff was very friendly and helpful.

The property had a very warm, cosy atmosphere. We were welcomed by the host when arrived, parking was available, big patio for outdoor dining etc. Room was very big and clean.

The check in pretty late at 17:30. But we were allowed to check in earlier at 16:00 when we arrived.

Published on 17 Jun 2023

Arvind

family with young children

9.0

Superb

The owner was friendly and communicative.Clean & well-maintained room with a bunk bed for kids. The dinner at the restaurant was good. The waiter was friendly.

Nothing

Published on 13 May 2023

Paul

solo traveller

9.0

Superb

Great stop off.

Comfortable and friendly staff, great food in the restaurant, wifi spot on. Came and let me check in early and provided secure parking for my motorcycle. Great breakfast.

Nothing.

Published on 08 May 2023

Martin

young couple

9.0

Superb

We had a very nice large newly renovated large room. The dinner in the restaurant was home made, and delicious. The owner organized early breakfeast and was very helpful.

Published on 04 Mar 2023