Hotel Crystal Interlaken, Interlaken

This property has been featured in "50 Best Hotels In Interlaken ".

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wifi

food

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Check Room Options And Availability

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Standard Double Room

Max 2 Adults

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Room with a king-size bed, cable TV, a safe, and a bathroom with a hairdryer. Some have a balcony.Please note that extra beds are not possible in this room type.

Superior Twin Room

Max 2 Adults

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Large room with cable TV, a safe, and a bathroom with a hairdryer. Some rooms come with a refrigerator.Please note that extra beds are not possible in this room type.

Standard Triple Room

Max 3 Adults

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Room with cable TV, a safe, and a bathroom with a hairdryer.Please note that extra beds are not possible in this room type.

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All Facilities for Hotel Crystal Interlaken

Category	Facilities
Activities	Cycling, Hiking, Skiing, Ski storage.
Business facilities	Fax/photocopying.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	food, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Designated smoking area.
Accessibility	Adapted bath, Upper floors accessible by stairs only, Accessible by lift.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shampoo, Body soap, Free toiletries, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Feather pillow, Wardrobe or closet, Safety deposit box, Heating, Socket near the bed, Air conditioning, Desk, Fan, Trash cans.
Food & Drink	Electric kettle, Vending machine (drinks), Minibar, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service.
Services & Extras	Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Food & drink safety	Physical distancing in dining areas.
Reception services	Luggage storage.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Transport	Public transport tickets.
Outdoor & View	Terrace, View.

About This Property

Offering free WiFi, the Crystal is just a 5-minute walk from the centre of Interlaken and the Interlaken-West Train Station. Rooms feature cable TV, a safe, and a bathroom with a hairdryer. A rich buffet breakfast is available every morning.

Guest Ratings For This Property

7.8

Based on 1042 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.3

Value For Money

7.7

Facilities

7.7

Guest Reviews

Nilvadee

group

9.0

Superb

The room and inside room facility was much better than older time. excess than my expectation.

The lift is too small and slow. we travelled with 12 people and wait for the lift to go up almost 20 minutes till everyone can enter to the room.

Published on 02 Jan 2024

Jie

solo traveller

5.0

Passable

Very poor sound insulation. I can hear the talking and children screaming from other rooms/ the corridor very often. Staff are very friendly. Breakfast is ok.

Published on 01 Jan 2024

Wayne

group

7.0

Good

Location was great.

Having to lug big bags from traveling up flights of stairs.

Published on 31 Dec 2023

Ravi

review category business travellers

2.0

Very poor

Breakfast was good.

My laptop got missing from the Hotel Room. Very little help was extended to me to locate the same. No CCTVs in the lobby to check the access to the rooms. The hotel staff enters room even if the the request to clean the room is not made.

Published on 26 Oct 2023

Joel

group

9.0

Superb

Well-located hotel. Super friendly and helpful front office staff!

Published on 18 Oct 2023

Basharat

young couple

8.0

Very good

Simple breakfast

Elevator has limited access to all rooms Difficult for elderly people

Published on 18 Oct 2023

Lisa

young couple

9.0

Superb

Great hotel!

Staff are excellent! Rooms comfortable. Location was very close to Interlaken West. Some construction nearby but not a problem. Easy walkability. Loved the Brita water bottle filler in the lobby.

Published on 17 Oct 2023

Claudia

young couple

7.0

Good

The hotel looks a bit old.

The location was close to the train station and buses.

The bathroom is very small, and the ceiling is low. The room wasnt enough clean. The breakfast coffe was horrible, and the variety of pastries was poor.

Published on 17 Oct 2023

Judith

family with young children

7.0

Good

The food ran out in a lot of the containers especially the hot food. It wasnt topped up fast enough. Staff couldnt keep up with it. So a lot of the time things were empty.

Published on 14 Oct 2023