Hotel Cristal Porto, Porto

This property has been featured in "50 Best Hotels In Porto ".

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Single Room

Max 1 Adult

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These rooms feature a single bed, work desk, a flat-screen TV, mini bar, safety deposit box and free WiFi. The private bathroom comes with a shower, hair dryer and free toiletries.Please note that the bedroom and/or bathroom layout may vary.

Standard Double Room

Max 2 Adults

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These rooms feature a double bed, work desk, a flat-screen TV, mini bar, safety deposit box and free WiFi. The private bathroom comes with a shower, hair dryer and free toiletries.Please note that the bedroom and/or bathroom layout may vary.

Superior Twin Room

Max 2 Adults

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These rooms feature 2 twins beds, work desk, a flat-screen TV, mini bar, safety deposit box and free WiFi. The private bathroom comes with a shower, hair dryer and free toiletries.Please note that the bedroom and/or bathroom layout may vary.

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All Facilities for Hotel Cristal Porto

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Live sport events (broadcast).
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Soundproof rooms, Lift, Designated smoking area.
Accessibility	Upper floors accessible by elevator, Accessible by lift, Lowered sink, Entire unit wheelchair accessible, Shower chair, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Shampoo, Slippers, Body soap, Free toiletries, Toothbrush, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Wardrobe or closet, Clothes rack, Private entrance, Safety deposit box, Heating, Extra long beds (> 2 metres), Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Trash cans, Non-feather pillow, Cleaning products.
Food & Drink	Wine/champagne, Kid-friendly buffet, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Outdoor dining area, Bottle of water, Room service, Electric kettle, Restaurant, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, Security alarm.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, Cable channels, TV.
Common areas	Sun terrace, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Luggage storage, 24-hour front desk.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Bicycle rental, Electric vehicle charging station.
Outdoor & View	Terrace, Landmark view, View, Inner courtyard view, Balcony, Garden view.

About This Property

Hotel Cristal Porto is a new 4-star hotel in a central location in Porto. Set right next to Lapa Church, the hotel is 900 metres from Aliados Avenue. Modern rooms vary from Standard to Deluxe and Suites.

Guest Ratings For This Property

8.8

Based on 2753 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.3

Value For Money

8.6

Facilities

9.0

Guest Reviews

Julie

family with young children

10.0

Exceptional

Great staff, impressive breakfast and great value for the price

To start with, Alex was phenomenally helpful--and nice! We learned a lot about the area from him. I would not say that the location is central, more located near the central part of the city. The breakfast, as mentioned by many, was very good with many options and good spacing between tables. The cleaning staff was very friendly (we left in a hurry and unfortunately I forgot to leave them a gratuity).

There was nothng that we did not like.

Published on 01 Jan 2024

He

review category business travellers

1.0

Bad

So so so bad.

I was struggled in elevator between floor 3 and floor 4 for more than 20 minutes!!!!!!!!!! And when I call for reception, she is so rude and not patient for me. And she made me annoyed and fearful! I didnt know how many times I need to be stucked in elevator. I was afraid that I will used up all the oxygen in the elevator. However, when I went to the reception desk,she said very justifiably that I should not be afraid, they would fix it, my fear was completely unnecessary????? What a pity!!! Her attitude is so bad!

Published on 26 Dec 2023

Alkhatib

solo traveller

10.0

Exceptional

The room was very spacious and clean. The lightings were perfect Staff very friendly. Bathroom was very good. Location in the middle of the Spanish steps area Good restaurant around For a three star hotel from a seasoned traveller for over half a century, the value of the money exceed its rating of *** three stars. I will happily give it 11/10 and 3.5 rating.

Published on 14 Dec 2023

Vladimir

young couple

5.0

Passable

The reception was friendly and helpful. The room was clean. Coffee and tee in the room.

The stuff at breakfast. And the breakfast service in general. There was no lock for the toilets door. The shower was dangerous. It turned too hot every 2 seconds, I burnt myself.

Published on 01 Dec 2023

Gary

review category business travellers

9.0

Superb

Good location Very clean Excellent staff Good restaurant & breakfast

Published on 01 Dec 2023

Sen

solo traveller

10.0

Exceptional

Hotel is exceptional, beautiful rooms and incredible value for money

Published on 30 Nov 2023

Maria

group

8.0

Very good

Lovely hotel about a 20 minute walk outside the main Porto area. Great for a city break stay.

Cleanliness, friendly staff & good breakfast selection.

Lack of room amenities, although they are available on request.

Published on 26 Nov 2023

Alon

review category business travellers

9.0

Superb

Great value for my money!

The staff was very kind and super helpful. My room was clean and had a refreshing design (which is really nice for a change to have a room that doesn't look just like all other hotel rooms)

I only stayed one night and I didn't ask to change rooms or fix it, but I had an issue with the water in the shower where the hot and cold water would mix up every couple of minutes without me touching it. Again they would probably change my room or fix it if I said anything.

Published on 14 Nov 2023