Hotel Caprice - Grindelwald, Grindelwald

This property has been featured in "35 Best Hotels In Grindelwald ".

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parking

bar

wifi

pool

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Single Comfort

Max 1 Adult

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This room offers a garden terrace or a balcony. It also features a flat-screen TV with satellite channels and a bathroom with a shower.

Comfort Double Room

Max 2 Adults

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This room offers a garden terrace or a balcony. It also features a flat-screen TV with satellite channels and a bathroom with a shower or bathtub.

Superior Double Room

Max 2 Adults

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This spacious room offers a flat-screen TV with satellite channels and a seating area with a sofa. It also features a bathroom with a shower .

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All Facilities for Hotel Caprice - Grindelwald

Category	Facilities
Activities	Bike tours, Cycling, Live sport events (broadcast), Tennis court, Skiing, Hiking, Ski storage, Walking tours, Darts, Temporary art galleries, Mini golf, Movie nights, Golf course (within 3 km), Table tennis, Ski school, Tour or class about local culture, Ski pass vendor.
Business facilities	Fax/photocopying.
Others	bar, pool, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Soundproof rooms, Non-smoking rooms, Designated smoking area, Allergy-free room, Pet bowls, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by stairs only, Entire unit located on ground floor, Walk-in shower.
Bathroom	Private bathroom, Free toiletries, Toilet paper, Hairdryer, Shampoo, Slippers, Sauna, Shower, Body soap, Toilet, Bathrobe.
Room Amenities	Sofa, Cots, Feather pillow, Clothes rack, Desk, Seating Area, Safety deposit box, Trash cans, Interconnected room(s) available, Heating, Hardwood or parquet floors, Socket near the bed.
Food & Drink	Wine/champagne, Chocolate or cookies, Packed lunches, Fruits, Special diet menus (on request), Outdoor furniture, Bottle of water.
Safety & security	Smoke alarms, Security alarm, Fire extinguishers, CCTV in common areas, Smoke alarm, Carbon monoxide detector, Fire extinguisher.
Cleaning services	Ironing service, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Key access.
Media & Technology	TV, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Games room, Garden, Picnic area, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, Express check-in/check-out, Invoice provided, Tour desk, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Books, DVDs, or music for children, Indoor play area, Board games/puzzles.
Pool and wellness	Hammam, Sun umbrellas, Steam room, Solarium, Massage, Foot bath, Spa/wellness packages, Back massage, Spa lounge/relaxation area, Fitness/spa locker rooms, Hot tub/Jacuzzi, Foot massage, Fitness centre, Neck massage, Fitness, Spa facilities, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
Transport	Public transport tickets, Shuttle service (additional charge), Shuttle service.
Outdoor & View	Terrace, Mountain view, Landmark view, View, Balcony.
Bath/Hot spring	Open-air bath.

About This Property

The Hotel Caprice boasts a perfectly quiet, but very central location in the mountain village of Grindelwald in the Bernese Oberland, and offers you impressive views of the mountains.

Guest Ratings For This Property

8.7

Based on 499 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.1

Value For Money

8.2

Facilities

8.8

Guest Reviews

Watcharapon

young couple

1.0

Bad

Does not feel like hotel or at home. Felt like staying over at a moody uncle's house.

Spa area is good although it only opens in the evening and you need to inform the owner at least 1 hour before using the spa.

I booked the place for 3 nights but ended up checked out early because I had a very awkward situation with the owner. First, due to my plan change, and my friend wanted to come to join me for the trip, I texted the owner months in advance via booking.com if it would be possible because the booking is not modifiable. He said I had to pay extra 90 chf per night to have my friend stay, and he will prepare the room for 2 persons. So We had a deal. When I arrived at the place, the owner forgot our deal and strongly insisted that my friend could not stay because we book the room for one person. I have to find a message we talked and showed to him so that he remembered and allowed my friend to stay. Yet he couldnt give us a room with 2 person and he said "it would be ok just for one night stay" Very bad first impression and my friend had to squeeze in a single room with me. On the next morning, we had early breakfast before 8am so that we have more time to rest before we go out. As soon as we left our room, the owner managed to have the cleaner remove everything for second person in the room [pillow/blanket/water glass/towel]. We have not even showered, and it was not even a checkout time ! I felt really bad for my friend because he had to pay extra for a small room/bed and felt like being kicked out of the property. Personally, we felt the owner is kind of racist and does not treat us with respect. So beware to stay at this place if you are not white. For overall review of the property, although the place is categorized as a 3 star hotel, the place feels neither like a hotel nor at home. It felt more like you are staying over at your relative's house and you have to behave. You dont feel like "paying guest" but the owners gave you the vibe that they will scold you if you do something wrong. In short, book this place if you want the experience of staying over with a moody uncle.

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Published on 30 Dec 2023

Budding

solo traveller

10.0

Exceptional

Great few days skiing

Lovely cosy property close to the town and station. Very friendly and helpful staff. Modern room and great breakfast.

Published on 26 Dec 2023

Chelsey

solo traveller

10.0

Exceptional

Peaceful stay - a home away from home!!

THE BEST stay for my first trip to Grindelwald!! Everything about this family run hotel was lovely - the people, the views, the room, the breakfast. I highly recommend to anyone that wants a peaceful stay - this is the place!! They made me feel so welcomed as a solo traveler, while checking me in late at night when my luggage was lost at the airport. This hotel felt like a home away from home. Thank you! I hope to be back.

Published on 22 Oct 2023

Steven

solo traveller

7.0

Good

Location, views from balcony, breakfast, helpful and pleasant staff

Published on 21 Oct 2023

Lisa

young couple

10.0

Exceptional

Highly recommend

The staff were really friendly and helpful when we asked for advice on activities and we couldn't fault the hotel. Spacious rooms, very clean and an amazing view.

Published on 20 Oct 2023