Hotel Botanico y Oriental Spa Garden, Puerto de la Cruz

This property has been featured in "45 Best Hotels In Puerto De La Cruz ".

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Deluxe Double or Twin Room with Spa View

Max 2 Adults

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This room has a balcony with spa views, a flat-screen TV and a marble bathroom. This room rate includes unlimited spa access from 07:00 until 19:00 daily. New Year's Eve Gala dinner is included for December 31 in Half Board and in B&B prices and Christmas Eve Gala is included for Half Board prices. Room equipped with Smart TV 49', Chromecast, Coffee, Tea & Water in the room replenished daily, evening turndown service as well as unlimited daily access to the indoor and outdoor thermal circuit of The Oriental Spa Garden for guests aged over 16 years

Ambassador Junior Suite with Spa View

Max 3 Adults

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This juniour suite has a large open-plan living room with flat-screen TV, marble bathroom and a large balcony with views of the sea, mountains or hotel gardens. This room rate includes unlimited spa access from 07:00 until 19:00 daily. New Year's Eve Gala dinner is included for December 31 in Half Board and in B&B prices and Christmas Eve Gala is included for Half Board prices. Room equipped with Smart TV 55", Chromecast, Coffee, Tea & Water in the room replenished daily, evening turndown service as well as unlimited daily access to the indoor and outdoor thermal circuit of The Oriental Spa Garden for clients above 16 years old.

Family Room

Max 4 Adults

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This room rate includes unlimited spa access from 07:00 until 19:00 daily. New Year's Eve Gala dinner is included for December 31 in Half Board and in B&B prices and Christmas Eve Gala is included for Half Board prices. Room equipped with Smart TV 49', Chromecast, Coffee, Tea & Water in the room replenished daily, evening turndown service as well as unlimited daily access to the indoor and outdoor thermal circuit of The Oriental Spa Garden for guests aged over 16 years.

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All Facilities for Hotel Botanico y Oriental Spa Garden

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Cycling, Billiards, Horse riding, Themed dinner nights, Table tennis, Diving, Live music/performance, Tennis equipment, Hiking, Tennis court, Golf course (within 3 km).
Others	pool, parking, bar, food, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Safety features	Hand sanitizer in guest accommodation and key areas, First aid kit available, Staff follow all safety protocols as directed by local authorities.
Miscellaneous	Family rooms, Lift, Non-smoking rooms, Pet basket, Non-smoking throughout, Designated smoking area, Pet bowls.
Accessibility	Upper floors accessible by elevator, Emergency cord in bathroom.
Bathroom	Shampoo, Slippers, Body soap, Hairdryer, Bath, Private bathroom, Bath or shower, Toilet paper, Conditioner, Bidet, Free toiletries, Toothbrush, Sauna, Toilet, Bathrobe.
Exclusive services	Free spa access, Concierge services.
Room Amenities	Sofa, Clothes rack, Interconnected room(s) available, Heating, Socket near the bed, Hardwood or parquet floors, Pants press, Tumble dryer, Air conditioning, Desk, Mosquito net, Fan, Pool towels, Sofa bed, Wardrobe or closet, Dressing room, Seating Area, Safety deposit box, Ironing facilities, Adapter, Carpeted, Trash cans.
Food & Drink	Wine/champagne, Coffee machine, Special diet menus (on request), Kid meals, Bottle of water, Room service, Restaurant, Electric kettle, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Smoke alarms, CCTV outside property.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Linen, Wake-up service, Key card access, Wake up service/Alarm clock.
Media & Technology	Flat-screen TV, TV, Streaming service (like Netflix), Satellite channels, Telephone, Cable channels, Radio.
Common areas	Sun terrace, Shared lounge/TV area, Games room, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Tour desk, 24-hour front desk, Private check-in/check-out, Luggage storage, Concierge service, Currency exchange.
Physical distancing	Mobile app for room service, Cashless payment available, Physical distancing rules followed, Contactless check-in/check-out.
General	Pets allowed.
Entertainment and family services	Kids' club, Evening entertainment, Indoor play area, Board games/puzzles, Babysitting/child services.
Pool and wellness	Steam room, Solarium, Massage, Beauty Services, Light therapy, Spa/wellness packages, Hair colouring, Foot massage, Fitness centre, Facial treatments, Spa facilities, Hair styling, Foot bath, Manicure, Fitness/spa locker rooms, Hot tub/Jacuzzi, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Spa and wellness centre, Hand massage, Sun loungers or beach chairs, Sun umbrellas, Body scrub, Spa lounge/relaxation area, Yoga classes, Hair cut, Make up services, Body wrap, Fitness classes, Fitness, Hammam, Hot spring bath, Personal trainer, Back massage, Waxing services, Hair treatments, Full body massage, Massage chair.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Bicycle rental, Airport pick up, Airport drop off, Electric vehicle charging station.
Outdoor & View	Mountain view, Balcony, Terrace, Pool view, Landmark view, View, Sea view, Garden view.

About This Property

Hotel Botanico y Oriental Spa Garden offers 3 outdoor pools and luxurious accommodation set in attractive gardens, overlooking the Atlantic Ocean and Mount Teide. Free unlimited spa access is included for all guests over 16 years old.

Guest Ratings For This Property

9.0

Based on 1085 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.5

Value For Money

8.4

Facilities

9.2

Guest Reviews

Elena

young couple

7.0

Good

old hotel that does not meet the 5 star level

very good room cleaning, comfortable bed, small but very nice garden

The hotel is very old, monotonous breakfasts, no champagne for breakfast, all extras extremely overpriced, in the spa center there are many things that do not work properly or are completely broken; the required temperature level in the saunas is not maintained

Published on 02 Jan 2024

Orna

young couple

9.0

Superb

highly recommended.

Beautiful hotel. Breakfast was excellent. There is a very good spa including in the price.

The location

Published on 31 Dec 2023

Felix

solo traveller

10.0

Exceptional

A very comfortable, beautiful hotel with excellent service.

Very nicely kept property in a beautiful setting with private garden and spa. Beautiful breakfast in the garden, appreciated the amenities like the pool. Recommend a room with a mountain view as you have a fantastic sight of Teide.

I was a solo traveller and brought my road bicycle to explore the island over 10 days. Hotel was very helpful in letting me store my bike in the room on the balcony, but you use an underground entrance with a missing door handle (so you depended on the concierge to go down and open the door from the inside) and the hotel's bike room does not seem secure enough to store an expensive road bike. Since I could store everything in my room I was fine and enjoyed my tours. Not a cyclist hotel, I was the only one and my feeling was they do not often have cyclists. The location is somewhat complex: the hotel location itself is beautiful above the village, but you have to drive to get to a beach or the center of the village. Choice of restaurants in the closest vicinity is limited with a only few truly recommendable restaurants (not recommended: Da Arianna across the road...)

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Published on 11 Dec 2023

Charlotte

young couple

10.0

Exceptional

Loved everything , every little detail gone into the hotel. The rooms got turned over twice a day so always super clean! Breakfast was wonderful, staff were wonderful, free mini bus service from Hotel down to all the shops was a bonus and really handy! I loved how we got a chocolate by our bed at night and our slippers were laid out for us. Just perfect

Published on 08 Dec 2023

Lelia

young couple

7.0

Good

interesting concept but old fashioned

The position. Some rooms have wooden floors, as recently renovated.

The rooms on the sounth side "with mountain view" have a partial mountain view, which should be clearer explained. A full mountain viwe as in the pictures have only the rooms on the west. Road noise coud be heard. Very expensive drinks at the bar, even for a 5star hotel. Shower very small, not up to a 5star hotel.

Published on 03 Dec 2023

Paul

young couple

8.0

Very good

Still very good but hotel new management and cost cutting is taking its toll.

Excellent spa.

No new guest drinks gathering. All cushions removed from rooms. Why? Very expensive yoga/ Pilates.

Published on 02 Dec 2023

Adam

young couple

8.0

Very good

Comfortable stay in beautiful town

Beautiful gardens, pools and spa facilities. Lovely staff.

Dated rooms, much older demographic

Published on 26 Nov 2023

Shaul

solo traveller

10.0

Exceptional

Great place, luxurious rooms and amenities.

The Spa & Swimming pool are great. The Gym, The lounge, breakfast, were all great. The staff were nice and professional. The room is super clean and organized. The balcony is cozy. Everything works as it should.

I didnt find the restaurants good for my taste

Published on 26 Nov 2023