Holiday Inn Express Hotel & Suites Tucson Mall, an IHG Hotel, Tucson

This property has been featured in "47 Best Hotels In Tucson ".

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Top Facilities

parking

wifi

pool

bar

food

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Max 2 Adults

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This air-conditioned room features a cable TV, a work desk and an en suite bathroom equipped with a hairdryer.Please note that this room is subject to availability.

King Suite

Max 4 Adults

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This air-conditioned room features a cable TV, a work desk and an en suite bathroom equipped with a hairdryer.

King Suite with Spa Bath

Max 4 Adults

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This air-conditioned room features a cable TV, a work desk and an en suite bathroom equipped with a hairdryer.

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All Facilities for Holiday Inn Express Hotel & Suites Tucson Mall, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Miscellaneous	Facilities for disabled guests, Non-smoking rooms, Lift, Non-smoking throughout.
Accessibility	Hearing accessible, Roll-in shower.
Bathroom	Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Hypoallergenic, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Heating.
Food & Drink	Vending machine (drinks), Vending machine (snacks), BBQ facilities, Outdoor furniture.
Cleaning services	Dry cleaning, Laundry.
Services & Extras	Towels, Key card access, Linen, Alarm clock, Wake-up service.
Media & Technology	Cable channels, TV, Video, Video games, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
Pool and wellness	Hot tub/Jacuzzi, Sun loungers or beach chairs.

About This Property

This hotel is located within 1 kmof Tucson Mall and Wetmore Park. It features an outdoor pool and a hot tub and offers accommodation with free WiFi and a sofa bed.

Guest Ratings For This Property

7.8

Based on 508 Reviews

100% verified reviews

Comfort

8.2

Cleanliness

8.1

Value For Money

7.7

Facilities

7.8

Guest Reviews

John

family with young children

1.0

Bad

Will never ever book another Holiday Inn

Not much

Not much, the hotel smelled bad. The AC in our room smelled like urine and the room was extremely hot. The breakfast was cold, very limited selection and the lady there was extremely rude to my wife.

Published on 03 Jan 2024

Kristen

young couple

6.0

Pleasant

The roaches in the bathroom.

Published on 31 Oct 2023

Angela

family with young children

5.0

Passable

Quiet room, convenient location

The bathroom floor had cracked tiles that were caving in and shifting around the toilet. There was a poor attempt to use rubber caulking where the grout should have been. We placed a towel over the tiles so we didnt cut our feet on the sharp edges when using the facilities.

Published on 29 Oct 2023

Brandi

family with young children

6.0

Pleasant

I liked the beds. They were comfortable.

I didn't like that the toilet ran all night. I also didn't like that the person who checked me in forgot to give me my credit card and ID back.

Published on 19 Oct 2023

Etosha

family with young children

8.0

Very good

Adequate

Breakfast was standard but acceptable.

I would like to see more nondairy options for breakfast

Published on 12 Oct 2023

Julia

family with young children

8.0

Very good

Convenient and overall good.

Location, large breakfast area, good mattress and pillows.

Music in lobby is ridiculously loud. It took several minutes and phone calls to get someone at the front desk in the morning around 9:00 am. The lights were off and we were trying to check out. The vacuuming in the room was lacking, there were crumbs along the walls and corners. Obviously this is a mechanical limitation and missing attention to detail.

Published on 09 Oct 2023

Varav

solo traveller

10.0

Exceptional

Pleasantly Surprised

Room was clean. Staff was Great.

Nothing....need water in the lobby would be my only suggestion

Published on 02 Oct 2023

Leins

family with young children

10.0

Exceptional

Great stay

Published on 23 Sep 2023

Curley

family with young children

7.0

Good

Good stay.

Good breakfast and beds comfortable.

No trash bags, tub has stain

Published on 03 Sep 2023

Ana

with friends

6.0

Pleasant

Convenient If youre going to Tucson mall

Location was convenient since it was near Tucson mall, the room was pretty spacious with an extra sofa and a zinc, good for working space.

Bathroom smelled bad, there were signs of humidity in the walls, and the bathroom smelled humid, it was uncomfortable and if the bathroom door was open it smelled inside the room too.

Published on 29 Aug 2023