Holiday Inn Express Hotel & Suites Tempe, an IHG Hotel, Mesa

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All Facilities for Holiday Inn Express Hotel & Suites Tempe, an IHG Hotel

Category	Facilities
Activities	Movie nights, Water park, Golf course (within 3 km), Stand-up comedy, Cycling, Hiking.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Breakfast in the room, Snack bar, Vending machine (snacks), Kid meals, Outdoor furniture, Vending machine (drinks), Grocery deliveries.
Safety & security	Security alarm, Smoke alarms, Fire extinguishers, CCTV in common areas.
Services	Internet services.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Picnic area, Sun terrace, Shared lounge/TV area.
Reception services	ATM/cash machine on site, Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking.
Pool and wellness	Hot tub/Jacuzzi, Fitness centre, Sun loungers or beach chairs, Fitness.
Transport	Accessible parking, Public transport tickets.
Shops	Minimarket on site.

Guest Ratings For This Property

8.7

Based on 402 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.5

Facilities

8.8

Reviewers Mention About Holiday Inn Express Hotel & Suites Tempe, an IHG Hotel

This Holiday Inn Express Hotel & Suites Tempe is praised for its convenient location near a mall and restaurants. The hotel room with two queens and a sofa bed comfortably accommodated a family of si (Read More)x, and they enjoyed the heated pool and hot tub. The continental breakfast offered a variety of options. The only complaints were an empty hand wash and missing sheets and blankets for the sofa bed, but the staff resolved these issues. The gym is small but functional. Some mentioned the noise from the busy street, but overall, guests were happy with their clean and well-appointed room, great breakfast, and helpful staff.

Guest Reviews

Anonymous

family with young children

10.0

Exceptional

very nice and very clean

Published on 20 Dec 2023

Marcus

family with young children

4.0

Disappointing

The breakfast

The traffic noise. Then on the last day found a bed bug in one of the towels.

Published on 19 Dec 2023

Tess

review category business travellers

10.0

Exceptional

Great location, very close to the freeway, mall, and restaurants. The room is very clean and spacious. I like the Dove shampoo and conditioner liquid pump, same as the lotion and hand soap is a plus! The bed is comfortable. Hotel parking is easy. Friendly staff.

None. Excellent hotel!

Published on 07 Dec 2023

Janet

young couple

10.0

Exceptional

Very nice and comfortable.

We enjoyed our stay and will stay at another Hilton if and when we travel again. The room was very nice and clean. The hotel was very nice and clean. The front desk people were very pleasant.

Bath room was small. Toilet and bath together in a small area. The sinks located in the room not a fan of.

Published on 02 Dec 2023

Virgil

family with young children

8.0

Very good

Location to event

Need was uncomfortable

Published on 20 Nov 2023

Elaine

solo traveller

9.0

Superb

Highly recommend

The location by Amazon Mills and Joes Crab Shack was excellent. The room was a generous size and it was useful to have a fridge and microwave. The breakfast was acceptable with sufficient choices; it was convenient to have coffee and tea always available in the lobby and the cookies were fresh daily.

There needs to be a shaded bench or two in the driveway so that guests can wait outside for transportation.

Published on 18 Nov 2023

Carol

solo traveller

6.0

Pleasant

Convenient and thats about it

Bed was comfy

Housekeeping wasnt very good. Soap in shower wasnt refilled. Sheets were not changed ever. Carpet was filthy.

Published on 16 Nov 2023

Elaine

solo traveller

9.0

Superb

Highly recommend and, in fact, am returning there in a few days.

Clean, comfortable room Good breakfast Helpful staff Convenient location to Arizona Mills and Joe's Crab Shack

The mini omelettes were icy cold inside so need more time in the microwave.

Published on 06 Nov 2023

Amber

family with young children

1.0

Bad

Bed Bugs!!! Stay AWAY!!!

Good location.

Bed bugs!!!!! IHG refuses to refund me. I have pictures and videos. This is absolutely disgusting. The amount of time and money I have spent to not bring them in my house should be paid by the hotel. I have had a severe allergic reaction to the bites. I actually saw one fall off my pajamas.

Published on 06 Nov 2023