Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel, Memphis

This property has been featured in "45 Best Hotels In Memphis ".

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Standard Room

Max 2 Adults

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This room features a microwave, refrigerator and 47-inch cable TV.

King Leisure Room - Non-Smoking

Max 2 Adults

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This room features a microwave, refrigerator and 47-inch cable TV.

King Room with Sofa Bed - Non-Smoking

Max 2 Adults

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In addition to a sofa bed, this room features a microwave, refrigerator and 47-inch cable TV.

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All Facilities for Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Golf course (within 3 km).
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Miscellaneous	Visual aids: Braille, Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area, Lower bathroom sink, Visual aids: Tactile signs.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by stairs only, Upper floors accessible by elevator, Toilet with grab rails, Entire unit located on ground floor, Accessible by lift, Entire unit wheelchair accessible, Shower chair, Roll-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Shower cap, Body soap, Conditioner, Additional toilet, Free toiletries, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Hypoallergenic, Soundproofing, Sofa bed, Wardrobe or closet, Clothes rack, Private entrance, Hypoallergenic pillow, Seating Area, Iron, Safety deposit box, Tile/marble floor, Ironing facilities, Heating, Adapter, Socket near the bed, Tumble dryer, Heated pool, Air conditioning, Desk, Carpeted, Trash cans, Pool towels, Non-feather pillow.
Food & Drink	Coffee machine, Refrigerator, Microwave, Vending machine (drinks), Vending machine (snacks), Fruits, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	Laptop safe, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Layout	Window.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Luggage storage, 24-hour front desk, Express check-in/check-out.
Physical distancing	Contactless check-in/check-out, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
Pool and wellness	Fitness centre, Fitness.
Outdoor & View	View.
Shops	Minimarket on site.

About This Property

Located just off Highway 40, this Tennessee hotel features an indoor swimming pool and a daily continental breakfast. A microwave and refrigerator are included in each room at Holiday Inn Express Hotel and Suites Germantown.

Guest Ratings For This Property

8.2

Based on 139 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.6

Value For Money

7.9

Facilities

8.4

Guest Reviews

Brianna

solo traveller

9.0

Superb

Excellent location, clean and safe

Clean, safe, and excellent location. Very close to shops, restaurants, and gas stations.

N/A

Published on 30 Dec 2023

Michael

solo traveller

8.0

Very good

Nice, quiet location with a view of the woods. Nice walking trail in the back that goes to Chik Filet. The manager and head of housekeeping lady were very nice and personable. The room and hotel were very clean. Only concern was the heating unit kept switching on and off too quickly. Bed was comfortable. The breakfast was on the sparse side though. Thought it needed more hot food options. All in all, thought it was a good place to stay and if I come back to Germantown will stay there again.

Breakfast needed more hot food options. It had the basics though. The traffic getting there due to construction.

Published on 16 Dec 2023

Donnie

with friends

8.0

Very good

Friendliness of staff

No breakfast

Published on 12 Nov 2023

Karen

group

10.0

Exceptional

Outstanding hospitality

The staff were all incredibly helpful and compassionate. There was an ultramarathon a few minutes down the road, and everyone was so understanding and kind to the 100 mile runners staying there, and their crew. I was helped finding ice, getting extra cups for hot water, and always asked how my runner friends were doing, before and after the race. I honestly didn't expect the amazing hospitality and it's appreciated. On top of that, it was a great room. Quite, spacious, comfortable furniture. The area has great shopping and dining. Nice hot showers with good water pressure. Absolutely perfect stay.

(Read More)

Published on 09 Nov 2023

Fendall

young couple

5.0

Passable

Adequate

Bed

Published on 08 Sep 2023

Patrick

solo traveller

10.0

Exceptional

Good price, nice clean, comfortable, safe hotel

The hotel was clean, comfortable, and quiet. The staff was friendly and helpful. The bed was comfortable and the air conditioner worked. The hotel was in a nice part of town and was located near several good restaurants. The hotel was easy to get to and at the end of street, so there wasn't too much traffic.

I did like that they had a pool, but I wish the pool was a little deeper. If there was a hot tub as well, that would be a definite bonus. The door to my room was safe and locked, but the metal frame was a little dented. No big deal on these things.

Published on 11 Aug 2023

Larspalbol

family with young children

8.0

Very good

The hotel was as expected. Staff was super friendly and very accomodating.

Breakfast. It wasn't worse than any other hotel like this - basically the same. But it is kinda "dull".

Published on 31 Jul 2023

Frotasha

review category business travellers

10.0

Exceptional

Excellent experience!

The property was very clean and the staff members were super nice. I really enjoyed my stay!

I have no complaints!

Published on 05 Jun 2023

Roy

young couple

8.0

Very good

good! Great locations and clean

location

the bed

Published on 30 May 2023

Richard

young couple

10.0

Exceptional

Great location and solid HI

Desk help was helpful, especially the Af-Am fellow. Hotel is situated in a spot that almost feels rural. A fee steps out a door takes you to the Wolf Creek trail which is cool and safe. Nice views along the wolf river.

Nada

Published on 11 May 2023