Holiday Inn Express & Suites - Colorado Springs AFA Northgate, an IHG Hotel, Colorado Springs

Top Facilities

parking

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

All Facilities for Holiday Inn Express & Suites - Colorado Springs AFA Northgate, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Higher level toilet, Visual aids: Braille, Lower bathroom sink, Facilities for disabled guests, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails.
Room Amenities	Shallow end, Heated pool, Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Kid-friendly buffet, Snack bar, Vending machine (snacks), Kid meals, Outdoor furniture, Vending machine (drinks).
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Key card access, Lockers.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Common areas	Outdoor fireplace, Picnic area, Shared lounge/TV area.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Parking on site, Free parking, Parking, WiFi available in all areas.
Entertainment and family services	Board games/puzzles.
Transport	Shuttle service, Accessible parking, Street parking, Shuttle service (additional charge).
Pool and wellness	Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Pool with view, Sun loungers or beach chairs, Fence around pool, Outdoor pool (seasonal), Fitness.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.2

Based on 289 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.9

Value For Money

8.3

Facilities

8.6

Reviewers Mention About Holiday Inn Express & Suites - Colorado Springs AFA Northgate, an IHG Hotel

Review 1: The hotel was comfortable and the staff was nice, but the breakfast was not very good. It was similar to McDonald's breakfast that had been sitting out for a while. Review 2: The hotel was (Read More) great, with good breakfast and customer service. The guests had to switch hotels during their trip due to safety and cleanliness concerns, but returned to this hotel due to compassion and understanding from the staff. Review 3: The hotel was excellent, with comfortable beds and a great shower. The only issue was with one of the washers in the guest laundry. However, the staff was helpful in resolving the issue. Overall, it was a great visit. Review 4: The staff was friendly and helpful, and the front desk provided excellent customer service. The room had a slight perfume odor, but overall, the hotel was good. The location was a bit off the main road, but once found, it was fine. Breakfast options were good. Review 5: The staff at the hotel was nice and accommodating. They were helpful and polite to guests. The breakfast staff provided assistance and brought a tray for convenience. The hotel's location was convenient and safe. The only complaint was about the pool, which was full of bugs, but the management assured that they would fix it.

Guest Reviews

Antonio

family with young children

9.0

Superb

Clean and well organised hotel, professional and friendly staff. Great breakfast.

Nothing.

Published on 31 Dec 2023

Rick

young couple

10.0

Exceptional

Great stay for a great price.

Very well maintained, great bed, great shower, and great breakfast area with a beautiful view of the Rockies.

Nothing.

Published on 28 Dec 2023

Brian

solo traveller

10.0

Exceptional

Staff was exceptionally helpful, hotel was clean and new , breakfast was amazing

Nothing

Published on 22 Dec 2023

Jessica

family with young children

9.0

Superb

Great place to stay cozy and great staff!

The pancake maker was fun to watch and I always love a bagel lots of good things in the fridge to choose from

There was no potato options for my son he was not happy with that but I understand not everyone eats potato every morning fresh cut fruit would have been a huge plus.

Published on 25 Oct 2023

Paula

young couple

10.0

Exceptional

Perfect stay for out of town wedding. Will stay here again.

The rooms were very clean and modern. The AC worked very strong and the bed was very comfortable. Also the room was very spacious.

Nothing I liked everything. The location is very good close to a lot of food options.

Published on 10 Oct 2023

Patrick

young couple

9.0

Superb

Very professional staff. We comfortable bed.

They still have social distancing signs up. Thats ridiculous and it is not welcoming.

Published on 26 Sep 2023

Jessica

young couple

10.0

Exceptional

Quick weekend away.

Welcoming staff, very clean rooms and a great location.

Published on 28 Aug 2023

Cynthia

family with young children

10.0

Exceptional

Super clean and great amenities

Published on 22 Aug 2023

Karen

family with young children

10.0

Exceptional

Great Stay!

location and cleanliness.

Liked everything about it.

Published on 20 Aug 2023

Bevin

young couple

1.0

Bad

Worst experience ever and booking.com is just as bad!!!

This hotel canceled my reservation and charged me anyway. Won't reimburse me for the room they canceled!!! Called and left several voicemails for the manager to call me back and he/she won't!!

Worst management and customer service ever!!! Will never stay there.

Published on 06 Aug 2023