Holiday Inn Charlottesville-Monticello, an IHG Hotel, Charlottesville

About Holiday Inn Charlottesville-Monticello, an IHG Hotel

Located in Charlottesville, the Hotel Holiday Inn Charlottesville-Monticello offers a comfortable and convenient stay. The rooms are clean and the prices are fair, making it a happy choice for guests. The hotel is pet-friendly and has amenities like a fitness centre, and an outdoor pool. The location is safe and tucked away, providing a peaceful environment. Hotel Holiday Inn Charlottesville-Monticello offers a pleasant stay with its amenities and reasonable prices.

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All Facilities for Holiday Inn Charlottesville-Monticello, an IHG Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Lift, Soundproof rooms, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Room Amenities	Shallow end, Air conditioning, Heating.
Food & Drink	Vending machine (snacks), Outdoor furniture, Vending machine (drinks), Restaurant.
Safety & security	Smoke alarms, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Key card access.
Common areas	Picnic area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General	Pets allowed, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness	Swimming pool, Outdoor pool, Swimming Pool, Fitness centre, Sun loungers or beach chairs, Fence around pool, Outdoor pool (seasonal), Fitness.
Transport	Accessible parking.
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

7.9

Based on 486 Reviews

100% verified reviews

Comfort

8.4

Cleanliness

8.4

Value For Money

7.7

Facilities

8.1

Guest Reviews

Ian

group

1.0

Bad

This was a terrible experience. Never again.

Breakfast was very nice. Good food.

AC not working properly. Emitting intermittent loud noises preventing sleep. Tried adjusting multiple times. Recorded this awful sound and in the morning had the housekeeper listen to confirm the problem. Switched off AC. Room then cold and foul smell like burning. Daughter woken around 3pm with what appeared like a cockroach on bed. Refused to get back into bed for the night. Rang reception twice and left a message requesting a new room. No response despite being told by the reception that there is someone there 24 hours a day. No sleep after 4am. There were other problems. No soap in body wash dispenser in shower. Sheets did not look clean. We stayed in this hotel last year at the same time and decided to return but we were severely disappointed. We should not have to pay for this night. Very bad experience. Reported problems to the front desk at 7.45am. The maintenance person said the AC unit needed replacing.

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Published on 24 Dec 2023

Patricia

solo traveller

8.0

Very good

No surprises

Location

Felt older

Published on 22 Dec 2023

Justin

young couple

8.0

Very good

Really enjoyed the stay and will return.

Clean.

Not really anything.

Published on 08 Dec 2023

Norkeita

young couple

10.0

Exceptional

Loved how spacious the room and bathroom was, our room was exceptionally clean and comfortable, it smelled so fresh.

Published on 06 Dec 2023

Robert

family with young children

9.0

Superb

Pleasant

Room quiet, bed comfortable

Had to be on the road before breakfast began, wish it had a grab and go option.

Published on 27 Nov 2023

Thomas

young couple

4.0

Disappointing

OK, for resting after surgery, but nothing special

I had surgery at UVA and stayed here the day before surgery and the day after. The location was convenient to the hospital.

A few hours after we checked in someone opened our door and came into the room. It was immediately obvious to them that the hotel had double booked the room and they left. My wife approached the hotel staff to discuss this and they just shrugged it off. The hotel charges $30 for breakfast in their restaurant and the food is terrible. This hotel is way overpriced, I would not return.

Published on 19 Nov 2023

Angela

review category business travellers

5.0

Passable

average

location

The room was smelly

Published on 13 Nov 2023

Michelle

group

10.0

Exceptional

Clean room, comfortable bed

The exit (not the hotels fault)..couldn't make a left turn out onto the road, which was the direction we needed to go.

Published on 13 Nov 2023

Suzanne

young couple

1.0

Bad

Terrible

Bed was comfortable

We got stuck in the elevator and no one came - we called and called, waited for another guest to walk by so they could help by going downstairs and telling the staff

Published on 09 Nov 2023

Rebecca

review category business travellers

7.0

Good

No frills/fine

It was pleasant. Pretty average looking outside but it was very nice inside, and so was my room. Staff was nice. Not sure how close it was to town. Starbucks and a seemingly popular pizza place next door.

No complaints other than maybe they should include breakfast in the price like every other comparable hotel.

Published on 04 Nov 2023