Hilton Garden Inn Rochester - University & Medical Center, Rochester

This property has been featured in "25 Best Hotels In Rochester ".

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Top Facilities

parking

bar

wifi

pool

food

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King Room

Max 2 Adults

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The air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 1 bed.

King Room - Hearing Access

Max 2 Adults

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The unit offers 1 bed.

Double Room with Two Double Beds - Non-Smoking

Max 4 Adults

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The quadruple room offers air conditioning and a tea and coffee maker. The unit offers 2 beds.

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All Facilities for Hilton Garden Inn Rochester - University & Medical Center

Category	Facilities
Business facilities	Meeting/banquet facilities, Business centre.
Others	parking, bar, wifi, pool, food.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Family rooms, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Bathroom	Bath, Bath or shower, Free toiletries, Hairdryer.
Room Amenities	Fold-up bed, Sofa bed, Air conditioning, Ironing facilities, Heating, Desk, Seating Area, Safety deposit box, Pants press.
Food & Drink	Refrigerator, Microwave, Restaurant, Room service, Tea/Coffee maker.
Cleaning services	Laundry.
Services & Extras	Wake-up service, Alarm clock.
Media & Technology	Cable channels, Radio, TV, Video, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, 24-hour front desk.
General	Pets allowed.
Physical distancing	Contactless check-in/check-out, Physical distancing rules followed.
Transport	Airport shuttle, Airport shuttle (free), Airport drop off, Airport pick up.
Pool and wellness	Fitness centre.
Outdoor & View	Terrace.
Hostel facilities	Privacy curtain.

About This Property

Boasting a terrace and a bar, Hilton Garden Inn Rochester - University & Medical Center is set in Rochester, 1.8 km from University of Rochester and 3.9 km from Blue Cross Arena At the War.

Guest Ratings For This Property

8.4

Based on 296 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.8

Value For Money

8.0

Facilities

8.7

Guest Reviews

Yusof

review category business travellers

8.0

Very good

The staff were super friendly and the location is great.

Not the best Duvet.

Published on 05 Dec 2023

Anonymous

family with young children

8.0

Very good

College visit at U of Rochester

Location. Cleanliness. Parking.

Published on 28 Nov 2023

Audrey

family with young children

7.0

Good

Overall positive

No breakfast

Breakfast and more timely room cleaned up, fresh towels etc

Published on 09 Nov 2023

Vitalina

family with young children

9.0

Superb

Overall satisfied customer, would recommend.

Overall great experience. Lighting in the room not so much. Heater was acting weird and once reached temperature turns off, which is normal but then by the window it was super cold. So probably insulation not so good.

Need better lights

Published on 25 Oct 2023

Stream

young couple

9.0

Superb

Nice stay.

Published on 11 Oct 2023

Lifang

family with young children

1.0

Bad

Regret to stay in the pricy hotel with no service at all

Location is convenient

Nothing except for the convenient location the service is terrible the staff is rude and helpless

Published on 11 Oct 2023

Corey

young couple

5.0

Passable

There was no smoking rooms available at all the next morning when we tried to call to extend our stay to stop kept hanging up on us

I like the jacuzzi the shower in the bed was comfortable

Published on 03 Oct 2023

Jessica

family with young children

8.0

Very good

location is very close to UR and the hospital

breakfast not included

Published on 26 Sep 2023

Maira

family with young children

8.0

Very good

It was good.

The room was spacious.

The cost of bottle water. It should have been gifted considering the price of the room.

Published on 26 Sep 2023

Gsli

review category business travellers

7.0

Good

Relatively new facility. Good size room with all that we needed, drawers, and wardrobe of sufficient size.

Noice between rooms. The somewhat loud conversation next door, was barely muffled, so that we could not avoid hearing the conversations next door sufficiently to ascertain the topic and gist of the conversation. The breakfast at Grappa was awful.

Published on 16 Sep 2023