Hilton Garden Inn Phoenix-Tempe University Research Park, Az, Mesa

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Category	Facilities
Business facilities	Business centre, Meeting/banquet facilities.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Wheelchair accessible, Facilities for disabled guests.
Safety features	Face masks for guests available, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	BBQ facilities, Room service, Restaurant, Bar.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Laundry.
Food & drink safety	Physical distancing in dining areas.
Reception services	24-hour front desk.
General	Pets allowed, Parking on site, Free parking, Parking, Private parking, WiFi available in all areas.
Physical distancing	Physical distancing rules followed, Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out.
Pool and wellness	Swimming Pool, Fitness centre, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Sun loungers or beach chairs, Outdoor pool, Fitness.
Transport	Shuttle service, Shuttle service (free).

Guest Ratings For This Property

8.6

Based on 270 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.0

Value For Money

8.5

Facilities

9.0

Reviewers Mention About Hilton Garden Inn Phoenix-Tempe University Research Park, Az

Guests had a wonderful stay at Hilton Garden Inn Phoenix-Tempe University Research Park, enjoying clean, spacious rooms with cold AC and great shower pressure. They appreciated the helpful staff and (Read More)pet-friendly policy, as well as the 24-hour laundry services. Another guest enjoyed their stay at the connected Home2suites, finding the room well-equipped and clean with good soundproofing. However, some guests noticed unpleasant smells in the hallway and room. Overall, the staff were highly praised for their exceptional service.

Guest Reviews

John

review category business travellers

9.0

Superb

Better than expected. Booked sight unseen and found it to be above expectations

Published on 03 Jan 2024

Manyturquoise

group

10.0

Exceptional

The views

Published on 31 Dec 2023

Nanabah

review category business travellers

8.0

Very good

Warm, kind staff. Comfy bed. Thanks.

Please provide a free Continental breakfasts. Your breakfast bar/menu was expensive!

The breakfast cost.

Published on 21 Dec 2023

Philip

young couple

10.0

Exceptional

All good

Breakfast was very good, as well as the bar area.

Everything we expected was 100%.

Published on 11 Oct 2023

Michael

young couple

5.0

Passable

Not bad, but ask for the west side of the hotel, and ALWAYS use your Do Not Disturb sign.

Room was spacious and clean and the television in the room supported HDMI so the connection to my laptop worked just fine. Also in roon wifi was steady and fast.

The room faced onto the 101 freeway and as a result it was quite loud even late at night. The beds were only mildly softer than sleeping on concrete slabs, and at 7:05 in the morning the hotel maid simply walked into our room, despite all of the locks on the door being set. In this age of digital everything it astounds me that the hotel staff have no idea what rooms are still occupied four hours before check out time. Surely there is an app for that.

Published on 11 Oct 2023

G

review category business travellers

10.0

Exceptional

Everything was great

Very nice and clean

Published on 06 Oct 2023

Mary

family with young children

9.0

Superb

Ok

Breakfast was great

Disappointed that pool was not available for use due to renovations

Published on 03 Oct 2023

Candis

family with young children

9.0

Superb

Very clean, updated rooms. Great amenities. Allowed furry family members . Nice location, many restaurants, stores, and the wedding venue we needed. Very nice staff, present and willing to help.

Everything was great

Published on 21 Sep 2023