Hotel

Hilton Garden Inn Louisville-Northeast

9850 Park Plaza Avenue
8.7
(261 reviews)

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This property has been featured in "49 Best Hotels In Louisville ".

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Double Room with Two Double Beds - Non-Smoking

  • Max 4 Adults
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    This room has a cable TV, microwave and refrigerator.

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    King Room

  • Max 2 Adults
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    This room has a cable TV, microwave and refrigerator.

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    Junior King Suite with Sofa Bed

  • Max 4 Adults
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    This room has a flat-screen TV and separate seating area.

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    Executive King Suite

  • Max 2 Adults
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    This suite includes a living room with a sofa bed, cable TV and adjustable sleep system bed.

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    King Room with Tub - Mobility and Hearing Access

  • Max 2 Adults
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    This room includes a visual fire alarm, door bell and phone alert. It has a desk and a cable TV as well.

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    Queen Room with Two Queen Beds - Mobility and Hearing Access

  • Max 4 Adults
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    This room includes a visual fire alarm, door bell and phone alert. It has a desk and a cable TV as well.

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    Deluxe King Room with Sofa Bed

  • Max 4 Adults
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    The air-conditioned quadruple room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

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    All Facilities for Hilton Garden Inn Louisville-Northeast

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Others bar, food, parking, wifi.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Bathroom Bath or shower, Free toiletries, Hairdryer, Bidet.
    Room Amenities Sofa bed, Feather pillow, Air conditioning, Desk, Hypoallergenic pillow, Seating Area, Safety deposit box, Fold-up bed, Interconnected room(s) available, Ironing facilities, Heating, Pants press.
    Food & Drink Dishwasher, Microwave, Vending machine (drinks), Minibar, Kitchenette, Vending machine (snacks), Fruits, Kid meals, Outdoor furniture, Room service, Tea/Coffee maker.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers, CCTV in common areas.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Media & Technology Cable channels, TV, Video, Radio, Flat-screen TV, Telephone.
    Services & Extras Key card access, Alarm clock, Wake-up service, Key access.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Outdoor fireplace, Shared lounge/TV area.
    Reception services ATM/cash machine on site, 24-hour front desk, Express check-in/check-out.
    Physical distancing Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Fitness.
    Hostel facilities Privacy curtain.
    Shops Minimarket on site.

    About This Property

    This hotel is within a 20-minute drive to downtown Louisville and a 5-minute walk to The Paddock Shops Shopping Center that includes many shopping, dinning and entertainment options. This hotel features a restaurant and flat-screen TV in every room.

    Guest Ratings For This Property

    8.7
    Based on 261 Reviews
    100% verified reviews

    Comfort

    9.0

    Cleanliness

    9.1

    Value For Money

    8.3

    Facilities

    8.9

    Guest Reviews

    Kathy
    young couple
    6.0
    Pleasant
    I'm not sure we would stay again.
    Location for family visit. Beds comfortable 30's
    We thought breakfast was included. Need to make it more clear in pricing. $13 per person a bit high. Heating system was difficult to manage and it was in the low 40's at night.

    Published on 30 Nov 2023

    Andrew
    solo traveller
    10.0
    Exceptional
    Exceeded all my expectations
    Always love the breakfast. GRITS!!!@,are always splendid.

    Published on 23 Nov 2023

    Sandro
    family with young children
    1.0
    Bad
    Bad
    I was charged twice for the room. I pre pad september 6th and in my checkout they carged me again. I ve been there for one night. I sent many emails to hotel an booking and no answer. I have the receipt of my credit card. Almost one monthand no solution.

    Published on 18 Nov 2023

    Brandi
    with friends
    10.0
    Exceptional
    Nice room, comfortable beds!
    Clean and comfortable. We really did not spend much time in the hotel as we were there for a festival but the room served for what we needed.
    You cannot swim alone, I prefer to swim alone and should be able to do so at my own risk should I choose without being fined.

    Published on 24 Oct 2023

    Connie
    young couple
    10.0
    Exceptional
    Cant wait to go back! So comfortable!
    Everything ! Greet coffee, friendly people, Tony was exceptional at the registration desk. Helpful and goes the extra mile to be that way. The location was wonderful. Shopping within walking distance right outside the hotel door. Great lobby to sit and have coffee in the morning!
    Nothing !

    Published on 09 Oct 2023

    Glen
    young couple
    9.0
    Superb
    Overall, quite good.
    Breakfast was nasty.

    Published on 04 Sep 2023

    Morgeson
    young couple
    3.0
    Poor
    Don't say continental breakfast if you really don't have it
    The bed! That's it really!!
    Supposed to have breakfast at 6:00am was down there to eat at 6:05 and they had nothing.

    Published on 22 Aug 2023

    Mary
    group
    7.0
    Good
    Nice hotel, good value.
    Breakfast was good. Room was clean and comfortable.
    Walls thin-could hear conversations in next room. Very distracting-especially after 11:00 pm.

    Published on 07 Aug 2023

    Jane
    review category business travellers
    9.0
    Superb
    Enjoyable and comfotable
    Did not eatto expensive
    Cost for breakfast to high

    Published on 03 Aug 2023

    Tina
    family with young children
    6.0
    Pleasant
    Pleasant
    It is not convenient to have to ask for towels, toilet paper and garbage emptied all the time

    Published on 31 Jul 2023

    Hilton Garden Inn Louisville-Northeast is featured in

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