Hotel

Hilton Garden Inn Jackson/Pearl

438 Riverwind Drive
7.9
(131 reviews)

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This property has been featured in "33 Best Hotels In Jackson ".

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Top Facilities

parking

wifi

pool

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King Room

  • Max 2 Adults
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    This non-smoking room features a microwave, small refrigerator and flat-screen TV.

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    Double Room with Two Double Beds - Non-Smoking

  • Max 4 Adults
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    This non-smoking room features a microwave, small refrigerator and flat-screen TV.

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    Two Room Queen Suite with Two Queen Beds

  • Max 6 Adults
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    This suite features a microwave, small refrigerator and flat-screen TV.

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    One-Bedroom Mini Suite

  • Max 4 Adults
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    This suite features a work desk, a microwave and a small refrigerator.

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    King Room with Tub - Mobility and Hearing Access

  • Max 2 Adults
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    The unit offers 1 bed.

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    King Room - Hearing Access

  • Max 2 Adults
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    The unit has 1 bed.

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    King Room with Whirlpool

  • Max 2 Adults
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    The unit offers 1 bed.

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    Queen Room with Two Queen Beds - Hearing Access

  • Max 4 Adults
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    The unit offers 2 beds.

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    View All Rooms

    All Facilities for Hilton Garden Inn Jackson/Pearl

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others parking, wifi, pool.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests.
    Safety features Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Bathroom Hairdryer.
    Room Amenities Fold-up bed, Sofa bed, Air conditioning, Ironing facilities, Heating, Safety deposit box.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Restaurant, Vending machine (snacks), Room service, Tea/Coffee maker.
    Cleaning services Laundry, Dry cleaning.
    Media & Technology Radio, Video, Telephone.
    Services & Extras Alarm clock.
    Food & drink safety Physical distancing in dining areas.
    Reception services Luggage storage, 24-hour front desk.
    Physical distancing Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Hot tub/Jacuzzi, Fitness centre.
    Transport Airport shuttle, Airport shuttle (free), Shuttle service, Shuttle service (free).

    About This Property

    Located just off I-20 and less than 6 miles from downtown Jackson, this Garden Inn features a spacious outdoor pool and whirlpool. Free Wi-Fi is available throughout the hotel.

    Guest Ratings For This Property

    7.9
    Based on 131 Reviews
    100% verified reviews

    Comfort

    8.7

    Cleanliness

    8.4

    Value For Money

    8.3

    Facilities

    8.5

    Guest Reviews

    Brittany
    young couple
    9.0
    Superb
    Superb
    We had late check in but immediately greeted and complimented by reception. Quick check-in. I felt safe and quick access from our room to our car. I love that they had a microwave AND a small fridge in our room. Loved the jetted tub.
    Didn't know how to work the air/heat bc we needed to adjust due to jacuzzi tub.

    Published on 18 Dec 2023

    Antonio
    review category business travellers
    10.0
    Exceptional
    My stay was wonderful and Im happy that I was there
    Everything

    Published on 11 Nov 2023

    Sandra
    solo traveller
    10.0
    Exceptional
    A 100% love it
    Well entire staff under Marcus & LaShanda are the greatest staff ever,l have all their names the greatest customers service ever .Kitchen Staff,House keeper Staff ,Transportation,Everyone make you so comfortable in they smile in talk to you amazing.The food excellent. Met your GM Ms Kimberly at this location has a letter
    I love everything

    Published on 06 Nov 2023

    Karen
    family with young children
    10.0
    Exceptional
    It was one of the most pleasant stays Ive had. I will stay there again if Im in the area.
    Everything was so clean! The facility was in great shape. The staff was friendly.
    I could hear traffic from the interstate that ran beside it. Obviously not the hotels fault.

    Published on 09 Oct 2023

    Rebecca
    family with young children
    1.0
    Bad
    Please don't stay here....gross
    Ms Debbie and Ms Q at the front desk were wonderful.
    The facilities were disgusting. Mold, stickiness, something spilled behind the bed, broken window covering that wouldn't rise, stains on the mattress...it was absolutely unacceptable. To add to the filth, we were literally right next to the highway so we could hear highway noise all night. We left as fast as we could.

    Published on 16 Sep 2023

    Angel
    family with young children
    2.0
    Very poor
    Keep your card locked fyi
    I loved the house keepers.
    I didn't like the fact that I booked through booking com and thirty minutes after the property started charging me for a room. Even after I'm back in Atlanta 813 was taking from my bank account from this hotel on Sept 9 2023 no one has reached out from the hotel all I'm getting is no one is there from management and the phone being hung up on me. I have screenshots from every attempt they tried from August 31 until Sept 9. Hotel was nice but the hell I'm going through is sad I couldn't pay my car insurance nor my light bill because it takes 90 to investigate.... be careful

    Published on 14 Sep 2023

    Lori
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything.
    Breakfast. Ordering what you know is normally on buffet for $12. So, it's sensible to go elsewhere where there is a full menu to order from.

    Published on 10 Sep 2023

    Austin
    review category business travellers
    8.0
    Very good
    I was only there for one night. I was able to eat good food and get to the airport quickly the next morning.
    Good location near restaurants and near the airport. The shuttle service was very helpful and the shuttle driver was very friendly and professional.
    There was nothing I didnt like.

    Published on 19 Jul 2023

    Shaun
    with friends
    4.0
    Disappointing
    Booking.com messed up and booked the wrong room for me.
    The property was clean and quiet.
    The property was fine, I was given the wrong room.

    Published on 17 Jul 2023

    Anonymous
    solo traveller
    3.0
    Poor
    Poor
    Really dont like it to close to the highway and the people were rude

    Published on 05 Jul 2023

    Hilton Garden Inn Jackson/Pearl is featured in

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