HAKO HOTEL (MOUNT AUSTIN), Johor Bahru | Photos, Reviews & Deals @Holidify

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Location & Nearby Places

Taman Mount Austin (23.1 Km from city center)

NO.17-02,17-03,17-04, JALAN AUSTIN HEIGHT 8/3, TAMAN MOUNT AUSTIN, 81100 JOHOR BAHRU, JOHOR

14 Nearby Attractions

Arulmigu Sri Rajakaliamman Glass Temple

10.5 km

Angry Birds Activity Park

11.1 km

Johor Bahru Old Chinese Temple

11.3 km

Pasar Karat

11.6 km

Sultan Ibrahim Building

11.7 km

Johor Zoo

11.9 km

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All Facilities for HAKO HOTEL (MOUNT AUSTIN)

Category	Facilities
Safety & security	Fire extinguishers, CCTV in common areas, Smoke alarms.
Services	Internet services, WiFi, Free WiFi.
Miscellaneous	Family rooms, Non-smoking rooms, Lift, Designated smoking area.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area.
Reception services	24-hour front desk.
Physical distancing	Physical distancing rules followed.
Room Amenities	Air conditioning.
Food & Drink	Snack bar.

Guest Ratings For This Property

7.4

Based on 700 Reviews

100% verified reviews

Comfort

7.7

Cleanliness

7.7

Value For Money

7.6

Facilities

7.5

Reviewers Mention About HAKO HOTEL (MOUNT AUSTIN)

The Hako Hotel in Mount Austin offers a convenient location with plenty of food options nearby. However, some guests experienced noise from the karaoke below and found hair on the bed and pillow, sug (Read More)gesting a need for improved cleanliness. Additional toilet paper and tissue paper in the rooms would be appreciated. Water pressure was good initially but decreased over time. The hotel is described as clean and cozy, with a nice common space and complimentary biscuits. One improvement suggested is better customer service, as the front desk was not friendly or flexible. Parking is challenging, and the hotel lacks amenities such as a mini-fridge. The bed is comfortable, but towels have minor issues. The location is ideal with various food options and nearby activities. The hotel offers a nice ambience and basic amenities with reasonable rates, though it does not provide parking. Overall, the stay is satisfactory with room for improvement.

Guest Reviews

Tan

young couple

9.0

Superb

Good hotel in general with some facilities not working. Otherwise it would have been perfect

TV was not working

Published on 01 Jan 2024

Yeo

family with young children

7.0

Good

A pleasant budget hotel which is overpriced during peak period.

Location is good with many eateries and ktv, pubs. Mattress is comfortable. Bath towels are soft and nice.

Cleanliness can be improved. Bedsheet had stains. Hair was found on the bed. Shower drainage is very slow, need to clear the clogged drain. Windows have not been cleaned for long time. Hand soap could be provided as the wash basin is outside the bathroom. Hand towels are not provided.

Published on 30 Dec 2023

Tan

family with young children

4.0

Disappointing

The environment and good room size for family of 4.

The toilet drain is not draining well and mk the water flowing out. The basin is mouldly and there's ants crawling around it and also on the table.

Published on 30 Dec 2023

Sp2004

young couple

8.0

Very good

Friendly staffs

The breakfast area needs to improve on the food and space

Published on 27 Dec 2023

Shawn

young couple

4.0

Disappointing

Location

Toilet floor floods within 1 mins of shower use. Sound proofing almost non-existent.

Published on 24 Dec 2023

Dennis

review category business travellers

8.0

Very good

Overall good, besides the water clogging issues in the bathroom.

Its location where there are plenty of restaurants to choose from.

Hairs clogging the shower room and caused water to flood while bathing.

Published on 23 Dec 2023

Wati

with friends

8.0

Very good

Comfortable and convenient

Clean and convenient as there are many food, cafe and entertainment nearby!!

Published on 17 Dec 2023

Wan

young couple

3.0

Poor

Good location but

Good location, easy to find restaurants nearby

TV n intercom not working, toilet very dirty, floor trap of the toilet is also blocked, so when you shower the water will flood the entire toilet. Room has a damp smell as the mechanical vent of the toilet isnt working and there isnt any window for natural ventilation.

Published on 17 Dec 2023