Grecotel LUX.ME White Palace?, Crete

This property has been featured in "43 Beach Resorts in Crete for a Relaxing Beach Stay ".

See Complete List

Top Facilities

parking

bar

food

wifi

pool

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Double Guestroom Garden/Mountain View

Max 2 Adults

View Deal

Featuring garden views, this air-conditioned room has a satellite TV and a mini fridge. It comes with an en-suite bathroom with hairdryer and free toiletries. Free WiFi is provided.Please note that supervised children?s entertainment at Grecoland and free kids dining at Tasty Corner are offered.

Prestige Bungalow Sea View

Max 2 Adults

View Deal

Offering a seafront location with direct views of the Cretan Sea and the landscaped garden, this air-conditioned bungalow has a satellite TV and a mini fridge. Opening to a furnished balcony, it features individually designed furnishings, a master bedroom with en-suite bathroom with free toiletries and a hairdryer. Free WiFi is provided.Please note that supervised children?s entertainment at Grecoland and free kids dining at Tasty Corner are offered.

Family Guestroom

Max 3 Adults

View Deal

Offering a master bedroom with king size bed and hand-carved furniture, and a separate sleeping area with two sofa beds, this air-conditioned room has a satellite TV and a mini fridge. Featuring garden views, it comes with an en-suite bathroom with free toiletries and a hairdryer. Free WiFi is provided.Please note that supervised children?s entertainment at Grecoland and free kids dining at Tasty Corner are offered.

View All Rooms

All Facilities for Grecotel LUX.ME White Palace

Category	Facilities
Activities	Water sport facilities on site, Aerobics, Cycling, Beach, Darts, Themed dinner nights, Table tennis, Tour or class about local culture, Live music/performance.
Business facilities	Fax/photocopying, Business centre.
Others	pool, parking, bar, food, wifi.
Cleanliness & disinfecting	Guests have the option to cancel any cleaning services for their accommodation during their stay, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
Miscellaneous	Family rooms, Lift, Non-smoking rooms, Designated smoking area.
Accessibility	Accessible by lift, Walk-in shower, Upper floors accessible by elevator, Entire unit located on ground floor.
Bathroom	Additional bathroom, Shampoo, Slippers, Body soap, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Shower cap, Additional toilet, Spa bath, Free toiletries, Toothbrush, Sauna, Toilet, Bathrobe.
Room Amenities	Hypoallergenic pillow, Private pool, Heating, Extra long beds (> 2 metres), Socket near the bed, Air conditioning, Pool towels, Non-feather pillow, Cots, Sofa bed, Feather pillow, Wardrobe or closet, Dressing room, Seating Area, Safety deposit box, Tile/marble floor, Plunge pool, Pool with a view, Infinity pool, Trash cans, Salt water pool.
Food & Drink	Wine/champagne, Kid-friendly buffet, Coffee machine, Special diet menus (on request), Kid meals, Bottle of water, Room service, Restaurant, Wine glasses, Electric kettle, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Smoke alarms.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Linen, Wake-up service, Key access, Key card access.
Media & Technology	Flat-screen TV, TV, Satellite channels, Telephone.
Common areas	Sun terrace, Games room, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Tour desk, 24-hour front desk, ATM/cash machine on site, Private check-in/check-out, Luggage storage, Concierge service, Express check-in/check-out, Currency exchange.
Physical distancing	Cashless payment available, Physical distancing rules followed, Contactless check-in/check-out.
Entertainment and family services	Strollers, Kids' club, Children's playground, Entertainment staff, Evening entertainment, Indoor play area, Kids' outdoor play equipment, Baby safety gates, Babysitting/child services.
Pool and wellness	Steam room, Massage, Beauty Services, Spa/wellness packages, Foot massage, Fitness centre, Facial treatments, Spa facilities, Manicure, Fitness/spa locker rooms, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Spa and wellness centre, Hand massage, Sun loungers or beach chairs, Sun umbrellas, Beachfront, Body scrub, Spa lounge/relaxation area, Yoga classes, Make up services, Fitness classes, Fitness, Hammam, Personal trainer, Back massage, Waxing services, Hair treatments, Full body massage.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Bicycle rental, Public transport tickets.
Outdoor & View	Mountain view, Balcony, Terrace, Patio, Pool view, View, Sea view, Garden view.
Shops	Minimarket on site.

Location & Nearby Places

26.9 Km from city center

Adelianos Kampos

15 Nearby Attractions

Rimondi Venetian Fountain

8.5 km

Sacred Monastery of Arkadi

9.5 km

Eleftherna

10.6 km

Melidoni Cave

14.7 km

Karavostasi Beach

19.4 km

Mount Ida

23.2 km

See All Attractions

About This Property

Lying right on the sandy beach, Grecotel White Palace with its Luxe All-In Living package offers a unique holiday concept combining great design, 24/7 concierge service, fine dining, activities and entertainment.

Guest Ratings For This Property

8.9

Based on 132 Reviews

100% verified reviews

Comfort

9.2

Cleanliness

9.4

Value For Money

8.5

Facilities

9.0

Guest Reviews

Eden

young couple

10.0

Exceptional

Incredible experience

We liked everything, the room was amazing, the staff was so helpful and nice. The facilities were incredible and the food was delicious. One of the best hotels we have been to. It is highly recommended and we will definitely come back.

The location is a little far from the airport, having a rental car made a huge difference.

Published on 14 Nov 2023

Jennifer

family with young children

10.0

Exceptional

It was a beautiful stay.

The design all around was stunning,the food was fantastic,the ability to go to the farm for a meal was sensational. We loved our stay.

The only criticism is that we had to often ask for coffee/ tea top up,body lotion top up and no bathrobes or shower caps

Published on 28 Oct 2023

Mark

young couple

10.0

Exceptional

Excellent and cant wait to come shine. Which we will do.

Friendly, clean and excellent food and service

Nothing

Published on 14 Oct 2023

Alexandracharman

group

9.0

Superb

incredible food, beautiful venue and lovely staff, would highly recommend and stay again

the food, the staff, the views (sea front) and the all inclusive. the restaurant choices were great and the food incredible, especially in the white restaurant and asian restaurant

hotel starting to look a little tired in places and not enough sunbeds by pools, we didn't didn't travel in peak season but struggle to get a sunbed every day, we never got one at the main pool only kids pool (we didn't travel with children)

Published on 10 Oct 2023

Janet

young couple

8.0

Very good

Beautiful hotel and great food. Service was hit and miss, but overall a great hotel to return to.

Published on 08 Oct 2023

Nina

young couple

9.0

Superb

All in all we had a fantastic time and would definately like to visit again. We stayed in a private pool villa and warml

Beautiful setting, abundant all inclusive with great options, clean and beautiful villa, fantastic pools, great staff.

There is only a minor complaint: the pool and beach beds are getting reserved with towels by guests starting early in the morning and even thought this practice is not allowed, noone is actively enforcing the rule. At this level of hotel and pricing, this discount package group travel behaviour should be completely unacceptable, a la poubelle! It could simply be handled by an attendand removing reservation towels from unoccupied seats after 30 minutes. Dont wait until newly arriving guests are already frustrated and have to actively look for someone to complain to about it.

Published on 05 Oct 2023

Jennifer

family with young children

10.0

Exceptional

A memorable stay in a fabulous resort

The whole concept is beautiful and the staff were fabulous. The privacy was sensational with our swim up accommodation and the sea view was superb

The only fault was I had to ask for tissues and replenish the coffee/ tea a couple of times, otherwise everything was fabulous

Published on 05 Oct 2023

Greta

family with young children

10.0

Exceptional

A great place for a family holiday

The staff, the pools, food is amazing

Some rooms of the hotel need refreshment

Published on 25 Sep 2023

Rhys

young couple

9.0

Superb

Beautiful hotel, such helpful staff and great food choices

Stunning hotel with great facilities and such helpful staff. The food was always amazing and a great selection of drinks. Visiting the farm is a must, we had such a great evening there. They couldn't arrange late check out for us, but allowed us to store luggage and arranged for us to be able to shower before checking out.

N/A

Published on 24 Sep 2023