Citiz Hotel, Toulouse

This property has been featured in "50 Best Hotels In Toulouse ".

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Top Facilities

parking

bar

food

wifi

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Standard Double Room

Max 2 Adults

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Air-conditioned room with free Wi-Fi, a minibar, a courtesy tray and a flat-screen TV.

Superior Double Room

Max 2 Adults

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This spacious room offers free Wi-Fi access, air conditioning, a courtesy tray and a minibar. A flat-screen TV is also provided.

Standard Single Room

Max 1 Adult

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Air-conditioned room with free Wi-Fi, a minibar, a courtesy tray and a flat-screen TV.

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All Facilities for Citiz Hotel

Category	Facilities
Activities	Bike tours, Live music/performance, Walking tours.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Miscellaneous	Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Non-smoking throughout.
Accessibility	Raised toilet, Adapted bath, Shower chair, Upper floors accessible by elevator, Toilet with grab rails, Roll-in shower, Accessible by lift, Lowered sink, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Free toiletries, Toilet paper, Hairdryer, Shampoo, Slippers, Shower, Body soap, Toilet, Bathrobe.
Room Amenities	Soundproofing, Cots, Air conditioning, Wardrobe or closet, Clothes rack, Hypoallergenic pillow, Seating Area, Iron, Safety deposit box, Trash cans, Tile/marble floor, Non-feather pillow, Interconnected room(s) available, Ironing facilities, Heating, Extra long beds (> 2 metres), Hardwood or parquet floors, Socket near the bed.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Fruits, Children's high chair, Room service, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Fire extinguisher.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Towels/sheets (extra fee), Wake-up service, Key access.
Media & Technology	Pay-per-view channels, TV, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Private check-in/check-out, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Pets allowed.
Entertainment and family services	Babysitting/child services.
Outdoor & View	City view, Landmark view, View.

About This Property

The 4-star Citiz Hotel is located on Place Wilson in Toulouse, a 5-minute walk from the Capitole and a 10-minute walk from Matabiau Train Station. The air-conditioned guestrooms have LCD satellite TV and free WiFi.

Guest Ratings For This Property

7.9

Based on 1675 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.4

Value For Money

7.9

Facilities

7.9

Guest Reviews

Jelena

solo traveller

10.0

Exceptional

The hotel is good. The price and quality were consistent, taking into account the discounts for Christmas. I did not hav

The location is excellent. Center. Everything is nearby

The shower in the room is not comfortable. There is not a single shelf where you could put shampoo or shower gel. As a result, when I put the bottle on the floor, the shower head turned and a stream of water hit the door and some of the water flowed into the room. The second note is the door handle to the toilet. The handle is only from the outside. There is no handle from the inside and the door cannot be closed

Published on 04 Jan 2024

Maia

young couple

5.0

Passable

Good room

Beds are single beds put together , not comfortable

Published on 09 Dec 2023

Amit

review category business travellers

2.0

Very poor

Bad smell in the room and very noisy! I don't recommend.

Published on 07 Dec 2023

Herve

review category business travellers

9.0

Superb

Confortable and easy

Location

Nothing

Published on 22 Nov 2023

Naiqi

solo traveller

9.0

Superb

Amazing location!

Published on 21 Nov 2023

Anonymous

young couple

2.0

Very poor

Disappointing experience.

The street noise made sleeping difficult. The windows need to be soundproofed like other hotels are in big cities. The room was small and the bathroom a bad design with no shelf in the shower to put shampoo etc. The wifi was only a hotspot and therefore insecure, which is not what I would expect.

Published on 01 Nov 2023

Aimee

solo traveller

10.0

Exceptional

Conveniently located and very safe for solo travellers

Nothing. Perfect!

Published on 30 Oct 2023

Jan

young couple

2.0

Very poor

there was no place to put the suitcase. the room was too small, or the bed was too big for the room.

Published on 30 Oct 2023

Katya

review category business travellers

8.0

Very good

Good quality, wonderful location

Loud outside in the nights on room facing street, as corner is a busy spot.

Published on 12 Oct 2023

Roberta

young couple

7.0

Good

Could have been great with a few tweaks.

Great location, easy to get to (less than 20 minute walk to train station and airport shuttle bus stops practically outside). Very close to Marche Victor Hugo. Nice big room. Friendly staff.

The shower/toilet arrangement is strange, meaning the shower floods most of the bathroom area and feels cramped even though it didn't need to be. No bright lights over bathroom mirror. Instant coffee only in the room. Also really expensive for a hotel of this class (I think this is because it was during the Rugby World Cup so it is probably usually much better VFM).

Published on 02 Oct 2023