Ciqala Luxury Suites - San Juan, Puerto Rico

This property has been featured in "33 Best Luxury Hotels In Puerto Rico ".

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Top Facilities

parking

bar

food

wifi

pool

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Check Room Options And Availability

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Superior Queen Room

Max 2 Adults

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This room features a wardrobe, work desk, microwave oven, fridge, coffee maker, alarm clock and flat-screen TV with DVD player. Free WiFi, safety deposit box and private bathroom are offered.

Luxury One-Bedroom Suite

Max 4 Adults

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This suite features a queen-size bed, living room with sofa bed and a bathroom with shower. It has a fully equipped kitchen with stove top, fridge, toaster, kitchenware and microwave. It also has a dining area, flat-screen TV with DVD player and free WiFi.

Luxury Studio

Max 4 Adults

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This luxury open-plan studio has a queen size bed, a living room with a queen size sofa bed and dining area, a full kitchen, LCD TV and private bathroom.

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All Facilities for Ciqala Luxury Suites - San Juan

Category	Facilities
Business facilities	Fax/photocopying.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Lift, Designated smoking area.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails, Accessible by lift, Entire unit wheelchair accessible, Shower chair, Roll-in shower, Walk-in shower.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Shower cap, Shampoo, Body soap, Conditioner, Bidet, Additional toilet, Spa bath, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Building characteristics	Private apartment in building.
Room Amenities	Sofa, Washing machine, Wardrobe or closet, Dressing room, Private entrance, Seating Area, Iron, Safety deposit box, Tile/marble floor, Ironing facilities, Socket near the bed, Tumble dryer, Air conditioning, Desk, Trash cans, Hot tub.
Food & Drink	Wine/champagne, Kitchenware, Wine glasses, Stovetop, Kitchenette, Coffee machine, Dining area, Bottle of water, Dishwasher, Refrigerator, Microwave, Restaurant, Toaster, Minibar, Kitchen, Dining table, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, Smoke alarm, CCTV outside property, Security alarm.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	DVD player, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Layout	Window.
Common areas	Sun terrace.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General	Pets allowed.
Transport	Shuttle service, Shuttle service (free).
Outdoor & View	Terrace, City view, View.
Shops	Minimarket on site.

Location & Nearby Places

Condado (59.3 Km from city center)

Avenida Fernandez Junco 752

15 Nearby Attractions

Fortin San Jeronimo de Boqueron

1.3 km

San Juan

2.7 km

Boat Tours and Water Activities

2.7 km

Ocean Park Beach

3.3 km

La Fortaleza

3.6 km

El Canuelo

3.7 km

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About This Property

This property is located in downtown San Juan, 640 metres from the Puerto Rico Convention Center. Ciqala Luxury Suites - San Juan offers stylish interiors, free Wi-Fi and a free beach shuttle.

Guest Ratings For This Property

7.5

Based on 472 Reviews

100% verified reviews

Comfort

8.1

Cleanliness

8.1

Value For Money

7.3

Facilities

7.6

Guest Reviews

Perry

family with young children

10.0

Exceptional

Roof top bar and grill

Published on 05 Dec 2023

Cattelan

young couple

8.0

Very good

ok

vieques

the ambience.. too dark

Published on 27 Nov 2023

Akeira

young couple

7.0

Good

Parking area way too small, snacks should be complimentary in rooms. Price is ridiculous, breakfast food was not good an late each morning.

Published on 21 Oct 2023

Jose

young couple

8.0

Very good

yes

Published on 07 Oct 2023

Richard

family with young children

1.0

Bad

Well , atleast you could make your own food lol ...

Everything wasn't how they displayed it in photos. I come from nyc and I wanted to go out somewhere beautiful .... however when we got to the location it looked like a booked a trip to the hood lol alcoholics and drugs addicts all over the place with no decent places to go in the neighborhood they food was terrible not only that but they messed up my order twice for the 2 days we were there smh . The rooftop pool could only fit like 4 or 5 ppl in it , it's not even a real pool . I don't recommend this place I rate it a 2-10 .

Published on 27 Sep 2023

Jaquetta

young couple

10.0

Exceptional

Everything was beautiful just the location but getting an uber ti places wasn't bad

Published on 09 Aug 2023

Cobb

young couple

7.0

Good

Decent

Good location. Everything was pretty close so we didnt spend a lot for transportation. The staff was very knowledgeable about nearby attractions.

The pool is tiny and located on the rooftop which is also a restaurant so i couldnt really access it as much as i wouldve liked to. Its literally in the middle of the restaurant, kinda awkward to be in a swimsuit while everyone else is dressed up for dinner. Also, there was a roach crawling on our bed a few minutes after checking in the first day so that kinda rubbed us the wrong way. We decided to stay since we were only booked for 2 nights.

Published on 08 Aug 2023

Gohar

young couple

8.0

Very good

A spacious, clean apartment with friendly staff

Clean and large rooms with a comfortable bed, large TV and dining area. Good shower with hot water. We enjoyed having breakfast served to our room and the space to relax freely. The staff were friendly and helpful. It's a lovely place but not worth the money tbh.

The pool on the rooftop was more for show as there were no sunbeds and no one swimming while the restaurant was open. We managed a quick dip before 11am when no one was around but it wasn't the relaxing infinity pool I was hoping for. Breakfast was decent but our orders were wrong on both mornings. The phone in the room didn't work so we had to physically go downstairs to talk to staff.

Published on 26 Jul 2023

Maria

family with young children

9.0

Superb

Space View

Published on 03 Jul 2023

Rachel

solo traveller

6.0

Pleasant

Maybe the rooftop bar is worth a visit but the hotel is not worth the money they are charging.

The hotel is 5 blocks away from the famous Santurce Art Walk area. There is a great view from the rooftop area. I like the breakfast being delivered to the room in the morning however the rooms are very small and the tiny table in the corner is built in and facing a wall so if there were two people in the room youd have no other choice but to eat on the bed. Would have been nice to have the option of eating at the rooftop tables

The rooftop pool is small and is in the middle of the rooftop restaurant area. Its not relaxing or private to be in the pool while diners are at the bar or eating at the tables. Very disappointing. The luxury suites in the name are a misnomer and while the staff were friendly and helpful this hotel is definitely not value for money. While its near the street mural area this hotel is very isolated and not in a tourist area. Low level of security. No keys needed to walk into the driveway and up the fire exits doors to whatever level you want, or to use the lift. I asked for milk with breakfast but I never received any and while the guy who delivered the food said hed bring some back for me- he never did. Unless you have your own streaming service subscriptions then the TV is nearly useless- most of the free channels didnt work.

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Published on 01 Jul 2023