Cape Town Marriott Hotel Crystal Towers, Cape Town, South-Africa

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parking

bar

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Location & Nearby Places

Cape Town City Centre (8.4 Km from city center)

Corner of Century City Boulevard and Rialto Road

15 Nearby Attractions

Canal Walk Shopping Center

0.3 km

Grandwest Casino and Entertainment World

4.4 km

The Old Biscuit Mill

6.0 km

Victoria and Alfred Waterfront

8.0 km

Zeitz Museum of Contemporary Art Africa

8.1 km

Tygerberg Nature Reserve

8.3 km

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All Facilities for Cape Town Marriott Hotel Crystal Towers

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Cycling, Canoeing, Billiards, Golf course (within 3 km), Fishing, Hiking, Tour or class about local culture.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Visual aids: Braille, Facilities for disabled guests, Soundproof rooms, Lower bathroom sink, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Room Amenities	Air conditioning, Heating, Safety deposit box.
Food & Drink	Special diet menus (on request), Snack bar, Kid meals, Restaurant, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Bar, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, Smoke alarms.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key card access.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Concierge service, Tour desk, Valet parking, Luggage storage, 24-hour front desk, Currency exchange.
General	Private parking, Parking, Parking on site, WiFi available in all areas.
Physical distancing	Physical distancing rules followed.
Entertainment and family services	Board games/puzzles, Babysitting/child services.
Transport	Airport shuttle, Car hire, Airport shuttle (additional charge), Airport drop off, Bicycle rental, Shuttle service, Airport pick up, Shuttle service (free).
Pool and wellness	Steam room, Swimming pool, Massage, Body wrap, Swimming Pool, Fitness centre, Beauty Services, Pool with view, Spa/wellness packages, Neck massage, Body treatments, Fitness, Spa facilities, Outdoor pool, Pedicure, Pool bar, Manicure, Spa and wellness centre, Back massage, Full body massage, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms.
Outdoor & View	Terrace.

Guest Ratings For This Property

8.5

Based on 1134 Reviews

100% verified reviews

Comfort

9.1

Cleanliness

9.1

Value For Money

8.6

Facilities

8.7

Reviewers Mention About Cape Town Marriott Hotel Crystal Towers

The Cape Town Marriott Hotel Crystal Towers offers secure parking and a inviting lounge area with comfortable seating options. The rooms are modern, spacious, and offer breathtaking mountain and city (Read More) views. The hotel is conveniently located near a large shopping mall and in an affluent neighborhood. The front desk staff is professional and welcoming, and the housekeeping is well-done. The only downside is the poor wifi connection. Overall, the hotel is highly recommended for its great facilities, cleanliness, and friendly staff.

Guest Reviews

Brenda

family with young children

8.0

Very good

Comfortable, Safe and Very Friendly - Would Book Again!

Great choices for breakfast that cater for most dietary requirements. The staff here were SO helpful and friendly and could not do enough to accommodate our needs including sourcing ginger juice for my son who had a sore throat! We had the rooms facing Table Mountain and the views were spectacular so do consider booking these if they are available Another in our party had an upgraded room and this had a bathtub - an amazing option if available as the views from the bath are special! The location is in easy walking distance of a large shopping centre with a variety or fast food options, a cinema as well as clothing stores which came in handy as we had to buy jackets to cater for the unexpected cold snap during a very windy December!

(Read More)

I was disappointed that the spa was separate from the hotel and I was unable to make a booking during my stay. It may be useful to let those staying know the details for the spa and make them aware of the services available so that they can factor this in when booking their stay.

Published on 03 Jan 2024

Jaqueline

group

10.0

Exceptional

FABULOUS..best holiday of our lives

Everything

No complaints

Published on 03 Jan 2024

Sthabiso

young couple

10.0

Exceptional

Was perfect

Breakfast was marvelous

Have shuttle to the airport

Published on 02 Jan 2024

Gcobisa

family with young children

6.0

Pleasant

Lovely

Bad breakfast

Published on 01 Jan 2024

Nqobile

young couple

7.0

Good

It was a good stay although when we asked one of the staff members at the bar to take a picture of us he asked us if we

The view from our room

The room seemed to be prepared for single occupancy and not for two people

Published on 01 Jan 2024

Gatumo

family with young children

10.0

Exceptional

The location along the canal

Number of restaurants around are fewbother than at the mall

Published on 29 Dec 2023

Yusuf

family with young children

8.0

Very good

I will return, God willing

1. The separate halal kitchen is awesome. Having this as an option for us meant a lot. 2. The staff are friendly. 3. The breakfast is delicious and there is a variety. My children loved the pancake machine. 4. It is very close to canal walk 5. The carrot cake at the little coffee shop is a must try. 6. It is a beautiful hotel and the rooms are spacious.

1. We stayed for a few nights and the cleaning of the room was not great after day 3. Also the cleaning took place after 2pm. 2. Room service took over an hour to get to us. 3. The spa-Whilst having treatments I could hear doors banging and people chatting. I had booked a massage and the window rattled the entire time - the door rattled too. I was unable to relax at all. The therapist apologized but it wasnt her fault. Surely the people in charge know that it is windy- the windows should be sealed or something done to prevent this.

Published on 29 Dec 2023

Anricco

review category business travellers

10.0

Exceptional

Always a great experience staying at Crystal Towers

I have stayed at Chrystal Towers twice and it is great every single time. The rooms are spacious, clean, looked after and high-quality finishing The bridge into the mall is great and the hotel is surrounded by various restaurants and positioned close to the highway for easy traveling through the Cape Town area.

Published on 26 Dec 2023

Aveer

young couple

6.0

Pleasant

Good location, I have stayed at the property many times. Good location nice rooms perfect for an holiday

Poor communication from staff to address a billing issue which was caused on their end. At this point issue still not resolved. Cleaning staff not providing basic amenities in the room.

Published on 23 Dec 2023