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Category	Facilities
Activities	Golf course (within 3 km), Fishing, Horse riding, Darts, Cycling.
Cleanliness & disinfecting	Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Designated smoking area, Family rooms, Higher level toilet, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Accessibility	Emergency cord in bathroom.
Room Amenities	Heating.
Food & Drink	Wine/champagne, Special diet menus (on request), Kid meals, Outdoor furniture, Packed lunches, Restaurant, Bar.
Safety & security	Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers.
Services	Internet services, WiFi, Free WiFi.
Cleaning services	Trouser press, Daily housekeeping.
Services & Extras	Key access.
Common areas	Picnic area, Sun terrace, Shared lounge/TV area, Garden.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Luggage storage, Invoice provided.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
General	Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Entertainment and family services	Board games/puzzles.
Transport	Accessible parking.
Outdoor & View	Terrace.

Guest Ratings For This Property

9.1

Based on 658 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.5

Value For Money

9.1

Facilities

9.1

Reviewers Mention About Black Swan

One visitor praised the cozy and clean accommodation, delicious food, and helpful staff during their stay in Grasmere. They recommended the Black Swan without hesitation. Another guest noted the lack (Read More) of warmth and soundproofing in their above average room, but appreciated the efforts of the staff to address the issues and offer a more suitable alternative. They highlighted the oversight in refurbishing an old property.