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Hotel

Best Western Plus Inn at the Vines

Old Town Napa (2 kms from Napa Art Walk)

Ranked 23 out of 32 best hotels in napa

8.2
(321 reviews)

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Top Facilities

parking

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All Facilities for Best Western Plus Inn at the Vines

Category Facilities
Business facilities Fax/photocopying.
Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Higher level toilet, Facilities for disabled guests, Non-smoking throughout.
Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Accessibility Toilet with grab rails.
Room Amenities Air conditioning, Safety deposit box, Heating.
Food & Drink Vending machine (snacks), Vending machine (drinks), Restaurant.
Safety & security Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services Internet services, WiFi, Free WiFi.
Cleaning services Dry cleaning.
Services & Extras Key card access.
Common areas Sun terrace.
Food & drink safety Physical distancing in dining areas.
Reception services Express check-in/check-out, Luggage storage, 24-hour front desk.
Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed, Cashless payment available.
General Private parking, Parking on site, Free parking, Parking, WiFi available in all areas.
Pool and wellness Swimming pool, Outdoor pool, Swimming Pool.
Transport Accessible parking.

Guest Ratings For This Property

8.2
Based on 321 Reviews
100% verified reviews

Comfort

8.8

Cleanliness

8.9

Value For Money

8.0

Facilities

8.6

Reviewers Mention About Best Western Plus Inn at the Vines

The staff at the Best Western Plus Inn at the Vines went above and beyond to accommodate a guest and provided excellent service. The rooms were clean and spacious, although there was some constructio (Read More)n noise. The staff, especially the housekeeping team, were praised for their friendliness and helpfulness. However, some guests experienced noise from neighboring rooms and found the breakfast option to be lacking. Overall, the hotel was considered comfortable and conveniently located.

Guest Reviews

Michael
family with young children
3.0
Poor
Can do better elsewhere
Staff were very good
Booking included breakfast but once at the property was told did not include breakfast but only a $10 off voucher. False advertisement for included breakfast. Also the water pressure in the shower was non existent so that also was not good. Can do better with your money elsewhere.

Published on 28 Dec 2023

Yifan
group
9.0
Superb
Superb
Room is clean and big

Published on 18 Dec 2023

Stephen
review category business travellers
8.0
Very good
Very good
Convenient location. Near major intersection a bit noisy.
Sound issues between rooms.

Published on 11 Dec 2023

Maria
young couple
10.0
Exceptional
Very satisfied
Very convinient
Its perfect

Published on 06 Dec 2023

Deidre
young couple
9.0
Superb
Our stay in Napa
I loved the location and the property.
The people above us were extremely noisy. They walked very hard and we heard every step. It rained, and all night Friday, I was kept awake by their noise and the water draining from the roof.

Published on 20 Nov 2023

Anonymous
young couple
7.0
Good
Adequate for the time we were in Napa
Parking Housekeeping staff were good
The noise from the room above us in the early hours of the morning

Published on 16 Nov 2023

Ehsan
young couple
4.0
Disappointing
Disappointing
Nothing
Too noisy, small rooms, close to street and highway, thin walls,

Published on 13 Nov 2023

Alexander
family with young children
8.0
Very good
Very good
Great location and very friendly, helpful staff
Ideally the suite room would have had a separate bedroom and not just a partial wall separating from the lounge area

Published on 09 Nov 2023

Lois
with friends
10.0
Exceptional
Great place and super front desk
Cleanliness

Published on 08 Nov 2023

Jacqueline
young couple
10.0
Exceptional
Exceptional
Very clean
No free breakfast

Published on 22 Oct 2023

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