Albergo Diffuso Bacco Furore

We had the best time at this beautiful family run hotel. All the staff were super friendly and helpful. From Fernandos special breakfast service to the lovely Maria and Simona on reception and the cheerful ladies who kept our room spotless. The food was delicious and breakfast was tasty, fresh and a great choice. I really appreciated the fact the hotel had soy milk as an option and a vegan tasting menu. It was super hot when we stayed, but the air con in our room was amazing! We were always cool and comfortable. Furore is a fantastic base for visiting the Amalphi coast, close to all the main villages but out of the main tourist drag. If you are looking for a friendly comfortable spotless hotel the Albergo Diffuso is a great choice.

False representation of the hotel online. At no point were we made aware that our room was a km away from the hotel on a separate road in a residential block of flats?!!! When we confronted the staff on this and tried to resolve the issue - we were shouted at. We were meant to stay for 5 nights but left and changed our flight to leave after 3 nights stay. We met others that stayed in the apartment block that had no idea that they had booked to stay in a room away from the hotel. It was shocking to say the least. Not just the room but the way we were treated by the manager and staff being shouted at for complaining. Not one website that this hotel is featured on reflects this building block of flats and mentions the distance between the rooms and hotel and it being a km away!! I cant begin to sum up how disappointing the whole experience was bad the way in which we were treated. I would not recommend staying here at all. I have added photos of where we stayed vs what you see online. There is no branded signs on this apartment block mentioning its part of the hotel. We stayed next to a family with a dog barking and children. It was noisy, the one mattress was old and springs out, other customers of hotel smoking on the terrace while you were eating, soap dispenser in bathroom not workingbut the main issue was the location of our bedroom which is not part of the hotel. We had to walk flights of stairs through bramble and Bush. I was very perplexed as to how the hotel manager behaved when we complained and it just made the whole experience horrendous! I have attached photos of the apartment block and stair case we had to climb every day to get to hotel on a very busy narrow road to get to for breakfast so as to show a true representation of what you paying for!