Majestic Elegance Costa Mujeres - All Inclusive, Cancun, Mexico

About Majestic Elegance Costa Mujeres - All Inclusive

With its beautiful location, luxurious amenities and unparalleled service, Majestic Elegance Costa Mujeres is the perfect choice for a truly memorable experience. The resort features a variety of recreational activities and entertainment options, such as a fitness centre, tennis court, outdoor pools, beach volleyball, water sports and live music. For those looking for a more relaxing experience, indulge in their revitalising spa, complete with a sauna, steam room and hot tub.

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Location & Nearby Places

Costa Mujeres (13.7 Km from city center)

Carretera Libre 85 - Punta Sam Isla Blanca 85 SM 6, Manzana 2 Lote 4

5 Nearby Attractions

Chichen Itza

11.8 km

Isla Mujeres

13.6 km

Playa Tortugas

15.1 km

El Rey Ruins

24.8 km

Playa Delfines

24.9 km

All Facilities for Majestic Elegance Costa Mujeres - All Inclusive

Category	Facilities
Activities	Water sport facilities on site, Live music/performance, Themed dinner nights, Beach, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
Accessibility	Toilet with grab rails.
Bathroom	Sauna.
Room Amenities	Air conditioning, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Snack bar, Kid meals, Restaurant, Outdoor furniture, Room service, Bar.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Key card access.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
Common areas	Garden.
Reception services	Concierge service, Tour desk, ATM/cash machine on site, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Private parking, Free parking, Parking, Parking on site.
Entertainment and family services	Evening entertainment, Indoor play area, Kids' club, Entertainment staff.
Pool and wellness	Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Swimming pool, Private beach area, Massage, Kids' pool, Swimming Pool, Fitness centre, Beachfront, Beauty Services, Spa/wellness packages, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Outdoor pool, Pedicure, Pool bar, Manicure, Spa and wellness centre, Back massage, Full body massage, Spa lounge/relaxation area, Hand massage, Sun loungers or beach chairs, Hair treatments.
Outdoor & View	Terrace.
Shops	Barber/beauty shop.

Guest Ratings For This Property

8.9

Based on 2915 Reviews

100% verified reviews

Comfort

9.3

Cleanliness

9.3

Value For Money

8.9

Facilities

9.3

Guest Reviews

Michal

family with young children

10.0

Exceptional

Amazing experience!

Beautiful property, luxurious, great spacious rooms, amazing food including gluten free options.

Could more activities for kids

Published on 04 Jan 2024

Randall

young couple

10.0

Exceptional

Amazing food

Great

Check in process took a little long.

Published on 02 Jan 2024

Carlos

young couple

10.0

Exceptional

Incredible stay.

I loved each part of this place. We had incredible beautiful days at the Majestic. The hotel beautiful, clean, people are kindly, food is so good and the beach fantastic. I really recommend for all if you are searching for great place to spend time for vacation.

Published on 02 Jan 2024

Spencer

young couple

9.0

Superb

Great value. Great staff. Would recommend. Especially if you want a resort with good food, fun on resort activities, a n

The staff were exceptional. The location was gorgeous, beach was clean & well maintained. A few key things that made it a great stay! 1) our butler Ren was amazing. Whatever need we had, he was on it! He was easily reachable and checked in every day to make sure our stay was good. He helped organize room cleaning around our varied schedule, scheduled restaurants, recommended excursions. He also brought us four bottles of complimentary liqueurs - while we arent big drinkers, it was a touching gesture. Honestly, it was great to know he was there if anything was needed. 2) The room was great - especially the view. Splurging for the ocean view was well worth it. 3) food was almost always great! The teppanyaki, Mexican, Argentine restaurants were 10/10. The French & seafood were good; my wife loved her salmon at the seafood while I was disappointed with the lobster pasta. The French restaurant was good for me (had the mussels and fish) while my wifes filet was just okay. The crepes were delicious. The breakfast & lunch buffets were as expected - fresh made eggs and tacos at the buffets were good. 4) entertainment was fun! Lots going on each day if thats what youre looking for. We opted to relax away from most of it but it was always lively! The nighttime shows were fun, the Queen show was especially fun. 5) the spa was worth it. The hydrotherapy was superb & the cenote massage was magical. In typical resort fashion it was pricey but IMO it was worth it! The hydrotherapy was definitely worth it! 6) Most importantly, the staff. Everyone was truly exceptional. Bartenders, restaurant staff, housekeeping, concierge, etc, were all unbelievable. Friendly, offered to help with anything, always willing to have a conversation & get to know you as well. I felt like each person genuinely cared that we had a good time. We visited during full capacity and it never felt overwhelming. The staff were busy but made time for us.

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The resort is showing some signs of wear and tear. Its small and didnt affect our trip but its noticeable and does take away from the luxury feel. We decided to book a plunge pool, probably would just do an ocean front suite next time. The plunge pool is nice but in the winter it was quite cold (also we were there during a cold front so likely not the case all times).

Published on 01 Jan 2024

Revi

group

8.0

Very good

All inclusive generally as expected

The food was decent, each found something they liked. The staff were very friendly. Good cleanliness

We were given a room that was already occupied with guests. It made us feel unsafe like others might enter our room. In the family section we would love a pool slide and other outside activities for kids

Published on 01 Jan 2024

Mohamad

young couple

10.0

Exceptional

The cleanliness of the property and the staff was very nice and helpful. Also the accessibility to every thing was easy and well coordinated. The butler Victoria was helpful and exceptional

Published on 30 Dec 2023

Mehis

young couple

10.0

Exceptional

The hotel gave us one of the best suites with an ocean view. If I could, I would rate the hotel 110 points.

Published on 30 Dec 2023

Raquel

family with young children

10.0

Exceptional

Relaxing hotel with amazing food.

The best part was the service, the staff go beyond the expected, the quality of the food was really good. The special attention was wonderful like the decoration of our room for our anniversary.

Maybe the shows and entreatment activities at the hotel can improve and also the cleaning of the beach there was shard everywhere. Also the prices at the spa are over price.

Published on 28 Dec 2023

Tennillia

solo traveller

10.0

Exceptional

Great

The cleanliness, the staff

Published on 25 Dec 2023

Raeshaud

young couple

10.0

Exceptional

Great Resort & Amazing Staff

I loved the gym, I loved the design of the resort. I loved that it was quiet and peaceful even when being on the family side.I especially loved the beach. I loved the staff and how they treated you so kindly and respectfully. I loved our room 5424. I loved how housekeeping came everyday to clean our room. I loved how they tending to our needs or certain requests.

Published on 22 Dec 2023