The Ritz-Carlton, Vienna, Vienna

This property has been featured in "45 Best Luxury Hotels In Vienna ".

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Top Facilities

parking

bar

food

wifi

pool

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Premium Deluxe Room

Max 3 Adults

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Luxurious and very spacious room with a minibar and a flat-screen satellite TV. This room offers views of the city or the courtyard.

Premium Executive Room with Club Lounge Access

Max 3 Adults

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Luxurious and very spacious room with a minibar and a flat-screen satellite TV with access to the Club Lounge.The room offers access to the Ritz-Carlton Club Lounge where guests can enjoy views of Vienna and take advantage of 5 food and beverage stations, complimentary alcoholic and non-alcoholic beverages and WiFi.Please note that children/adults sleeping in existing beds/extra beds are charged separately for the breakfast and the club lounge access.Please note that Club Lounge access is included for two guests.

Junior Suite

Max 3 Adults

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The junior suite comes with a minibar and a flat-screen satellite TV.A home away from home with a luxurious spacious room design and a small seating area. The Suite offers views of the city or the courtyard.

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All Facilities for The Ritz-Carlton, Vienna

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Cycling, Bike tours, Tour or class about local culture, Hiking, Walking tours, Temporary art galleries, Golf course (within 3 km).
Others	pool, parking, bar, food, wifi.
Cleanliness & disinfecting	Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Non-smoking rooms, Pet basket, Non-smoking throughout, Designated smoking area, Allergy-free room, Pet bowls.
Accessibility	Toilet with grab rails, Accessible by lift, Upper floors accessible by elevator, Emergency cord in bathroom.
Bathroom	Additional bathroom, Shampoo, Slippers, Body soap, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Shower cap, Conditioner, Bidet, Additional toilet, Free toiletries, Toothbrush, Sauna, Toilet, Bathrobe.
Exclusive services	Free spa access, Private check-in and check-out in the executive lounge, Concierge services, Free newspapers and magazines in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge entire day, Complimentary evening snacks and drinks in the executive lounge, Free gym access.
Room Amenities	Sofa, Clothes rack, Hypoallergenic pillow, Iron, Interconnected room(s) available, Heating, Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Pool towels, Fireplace, Non-feather pillow, Soundproofing, Cots, Sofa bed, Feather pillow, Wardrobe or closet, Dressing room, Seating Area, Safety deposit box, Adapter, Carpeted, Trash cans.
Food & Drink	Wine/champagne, Chocolate or cookies, Grocery deliveries, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Bottle of water, Room service, Refrigerator, Restaurant, Dining table, Kitchenware, Kitchenette, Dining area, Electric kettle, Microwave, Minibar, Kitchen, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Security alarm, Smoke alarms, CCTV outside property.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Executive lounge access, Linen, Wake-up service, Key card access, Wake up service/Alarm clock, Alarm clock, Lockers.
Media & Technology	Flat-screen TV, TV, Laptop safe, Satellite channels, Telephone, Radio.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Invoice provided, 24-hour front desk, ATM/cash machine on site, Private check-in/check-out, Luggage storage, Concierge service, Express check-in/check-out, Currency exchange.
Physical distancing	Mobile app for room service, Cashless payment available, Contactless check-in/check-out, Single-room air conditioning for guest accommodation.
General	Pets allowed.
Entertainment and family services	Strollers, Baby safety gates, Board games/puzzles.
Pool and wellness	Steam room, Massage, Beauty Services, Spa/wellness packages, Foot massage, Fitness centre, Facial treatments, Spa facilities, Foot bath, Fitness/spa locker rooms, Couples massage, Neck massage, Body treatments, Head massage, Spa and wellness centre, Hand massage, Body scrub, Spa lounge/relaxation area, Make up services, Body wrap, Fitness classes, Fitness, Personal trainer, Back massage, Waxing services, Full body massage.
Transport	Car hire, Bicycle rental, Public transport tickets, Electric vehicle charging station.
Outdoor & View	Inner courtyard view, Quiet street view, Balcony, Terrace, City view, View, Garden view.

Location & Nearby Places

Innere Stadt (0.7 Km from city center)

Schubertring 5-7

15 Nearby Attractions

City Park Vienna

0.4 km

Franciscan Church

0.5 km

Donner Fountain

0.6 km

Capuchin Church

0.6 km

The Church of St. Charles

0.6 km

Christmas Market of Vienna

0.7 km

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About This Property

The Ritz-Carlton, Vienna is located in 4 historic palaces in the centre of Vienna and combines luxury with contemporary design. A 24-hour room service is available.

Guest Ratings For This Property

9.0

Based on 1505 Reviews

100% verified reviews

Comfort

9.4

Cleanliness

9.4

Value For Money

8.3

Facilities

9.1

Guest Reviews

Baiant

young couple

7.0

Good

I wouldn't come back next time. The experience wasn't worth the money.

Nice personal, good rooms, comfortable bed, loved the bathroom. Good position. Parking space.

Too expensive for what it offers. Poor breakfast, no fruits? No cheese, very poor variety. Only 2 restaurants. No electronic cigarette smoking area, no beverages offered at arrival, this sort of details are important for a hotel like this. Sorry.... Disappointed Oh....and no Netflix on TV.....Bluetooth wasn't connecting with my phone nor laptop. Couldn't see any movie.

Published on 03 Jan 2024

Alexandra

family with young children

10.0

Exceptional

The service quality was excellent.

The steam room was overcrowded and not well attended with dirty towels on the floor.

Published on 02 Jan 2024

Vahe

group

10.0

Exceptional

Just amazing.

Clean and comfortable.

Different elevations. Too many steps.

Published on 02 Jan 2024

Gonzalo

family with young children

3.0

Poor

The beds were comfortable but the room is not worth what they charged, very outdated and old property.

Location

Very outdated property. Does not have a luxurious feel at all. The lobby seems that of a Holiday in. Not acceptable to charge $2600 for 2 night. The staff are very dry (polite) but very dry. Dont go the extra mile to help you. The concierge didnt make an effort to help us making reservations. Very very un satisfied with our stay. We ordered an OJ, 1 espresso with milk and 2 toast to the room and it was 47!!!

Published on 01 Jan 2024

Delcea

family with young children

1.0

Bad

A very expensive hotel but the services are very poor!

The room was acceptable, but compared to the price per night, it was not something serious

At check-in I stayed for 5 hours to clean. The little boy is very poor. At the SPA you have to register to have access. The program at the SPA is very short. The person at the reception of the small restaurant did not give priority to the customers for choosing the table. The extra bed with an extra fee was inconvenient to sleep in. The fan in room 708 in the bathroom DOESN'T WORK! The price per night at this hotel is not even worth 100 euros.

Published on 29 Dec 2023

Nc

young couple

6.0

Pleasant

Great stay but expect more from Ritz

Service is generic. No offering of concierge service like other comparable hotels.

Published on 28 Dec 2023

Rana

solo traveller

10.0

Exceptional

Amazing rooms( city view)

Location and rooms

Published on 25 Dec 2023

Jens

review category business travellers

9.0

Superb

Very nice hotel. It really lived up to my expectations.

The staff was extremely friendly and helpfull. I really liked the spa and swimmingpool. The room was taken very good care of.

I really dont think there was anything wrong. Maybe the Italian restaurant staff were not as friendly as the other staff members, but it was still ok.

Published on 20 Dec 2023