# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Minimum age requirement for body treatment: Age 10+
- Minimum age requirement for foot treatment: Age 5+
- No need to present IDs to confirm your age; you can simply declare it when asked
- **Please note:** if you are late for more than 20 minutes, your appointment will be canceled and no refunds will be issued. If you are unable to join your spa service or if you're going to be late, please inform Klook customer support so you can reschedule your visit
- If the guest wants to use the Herbal Special Sauna, you'll have to pay VND220,000 per person in cash directly to the receptionist
- Pregnant women can enjoy facial and foot massage treatments. People with heart and other medical conditions can also benefit from any of the spa services offered
- All guest must complete a health checklist on-site before their scheduled spa treatment
- **Please note:** for bookings with only one person, kindly proceed to the spa by yourself