# Confirmation:
- You will receive confirmation of your booking's availability within 1 business day. Once confirmed, we will send you the voucher via email
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Child ticket: Age 5-15
- Children aged 0-4 are free of charge
- The Lady Knox Geyser show starts at 10:15am
- There is ample parking at the site of the Lady Knox Geyser and most people are parked within a walk of about 100m to the geyser arena
- The Visitor Centre also supplies parking areas for visitors which is well sign posted. At peak times, staff will guide you to the parking areas
- Special needs parking is located at the front of the Visitor Centre
- There are no toilet facilities in the main park. Please ensure you use the toilet facilities available at the Visitor Centre before entering the park
- The park is not wheelchair and stroller accessible
- Smoking is strictly not allowed within the attraction. A designated smoking area is sign posted at the front entrance of the Visitor Centre
- Please note: Thermal pools can be very hot (over 100⁰C or 210⁰F) and have toxic gases or fumes at the surface. Also, thermal pools can form a thin crust over the top of them that looks like a solid surface, but will break if a person stood on it. Thermal pools can be hidden under vegetation
- For your own safety, please ensure you and your children stick to the walkways, stay behind the barriers, and obey the safety signs. It is recommended holding hands with young children when walking through the park