# Confirmation:
- You will receive a confirmation email instantly upon booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Free for children aged 3 and under when accompanied by an adult
- Child ticket: Age 4-12
- Youth ticket: Age 13-18
- If the customer fails to enter into Tokyo One Piece Tower because his/her age doesn't match with the ticket type, please note that no refund will be issued in this case
- The customer's government-issued passport and reservation confirmation will be verified when entering. Please **bring the government-issued passports of all persons** in your group on the day
- Live show start time: 12:00pm / 2:00pm / 6:00pm
- Please enter by the live show start time
# Attention:
- No photos or videos allowed in certain parts of the One Piece Tower experience