# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Please note that travel times are subject to change depending on the traffic or weather conditions on the date of your ride
- Please take care of the ticket; you can't request for any replacements
- You can't reserve seats inside the bus
- Children aged 0-1 can ride the buses for free; half-priced tickets are available for children aged 3-12 and can be purchased on site; passengers aged 13+ will be charged the same rate as adults
- Please note that the buses aren't wheelchair-accessible
- Please note that most bus staffs can only communicate in Chinese
- The allowable luggage size must have a total of 180cm (the sum of the width, height, and length of your luggage)
- You can bring up to two pieces of 180cm luggage. If you bring more than two or if they exceed 180cm, you'll have to pay a surcharge in cash
## Free Ximending Transfer Service
- With the same-day bus ticket stub (bus no. 1819), you may enjoy the transfer service to Ximending from Taipei Main Station for free
- Departure time: 11:30am-6:00pm, daily
- Travel time: 15-20 minutes
- Bus frequency: every 30 minutes
- Location: Kuo-Kuang Bus Station outside East Gate 3 of Taipei Main Station