# Confirmation:
- You will receive a confirmation email and ticket instantly after booking. In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Child ticket: Age 3-11
- Guests aged 0-11 must be accompanied by an adult aged 18+ with a valid admission ticket to access Sky100
- The following items are not permitted into Sky100: Food and drinks (except baby food and water), backpacks or any objects that exceed 230mm x 360mm x 560mm, and carts and other wheeled carriers (except strollers and wheelchairs)
- **Please note:** The Sky100 Hong Kong Observation Deck may be partially closed temporarily on special days for private events, please check their opening hours and special arrangements before purchasing tickets and visiting
- Free WiFi and phone charging services are available at Sky100
- Guests can avail the free reflector lending service at the Information Desk. 60cm and 80cm reflectors are available for use
- **Alcoholic beverages are for guests aged 18+ only. Guests will be required to present ID card or valid identification**
- All food items, drinks and seats are subject to availability
- Admission to Sky100 Hong Kong Observation Deck is subject to rules and regulations as set out in the website. We may from time to time, without prior notice and without refund or compensation, change the operating hours, close the Deck or any part of it temporarily, and/or restrict the admission, due to capacity, inclement weather, special events, safety, and security concerns
- Luggage lockers are available at Sky100. Storage fees are calculated based on storage duration and luggage size. If the luggage size is bigger than the locker size, guests can store the luggage at ticketing counter.