# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- **Please note:** The physical train ticket is not available on the following dates: 27 Apr-6 May, 10-19 Aug, 28 Dec-6 Jan
- The tickets booked through Klook are only for passengers aged 12+; if you have companions aged 6-11, you'll have to purchase a child ticket at the JR Ticket Office
- Children aged 0-5 may ride the train for free so long as they're accompanied by a paying adult and do not require their own seats. If they require seats, you'll have to purchase child tickets for them
- The ticket is valid only for your reserved seats on the ordinary cars
- Make sure to reserve your seats in advance. If you're unable to do so, you can only sit on the non-reserved seats in the No. 1, 2, or 3 ordinary cars. No refunds will be issued if you're unable to reserve a seat
- Free reservations are limited only to the valid area included in your ticket
- **This ticket is only recommended for tourists from Osaka since the exchange order redemption point is only available at the Kansai International Airport counter**. No refund will be issued if you don't redeem Klook voucher for exchange order at Kansai Airport counter