# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
- **For Departure Shuttle Service (hotels to airports), you will receive a confirmation email with The Go Group Reservation Number and Pick-up Time**
# Additional Information:
- Prices apply to all ages
- Children aged 0-15 must be accompanied by an adult
- Children aged 0-5 must be secured in a child safety seat. Please bring one as it is the parent's or caregiver's responsibility
- As this is a shared transfer, please be patient in cases of unforeseen delays along the pick up and drop off route
- Please fill out your Flight Information and Destination Information in the space provided when booking. Refusal may cause the failure of your shuttle service bookings
- Klook and The Go Group, LLC will not be responsible for any damage or loss of your personal belongings
- For International Flight Departure Shuttle Service, local operator will pick you up at your selected hotel at least 4 hours prior to your flight departure time