# Confirmation:
- You will receive confirmation of your booking's availability within 1 business day. Once confirmed, we will send you the voucher via email
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Service Zones:
!Starbus Airport Shuttle Service Zones
- All buses service the suburbs within Zone 1, Zone 2, and Zone 3
- Refer to Starbus Airport Shuttle Coverage Area map for more information
# Additional Information:
- Infants aged 0-3 can travel for free as long as they can sit on a parents lap
- Passengers aged 0-14 must be accompanied by an adult
- Each passenger is allowed to bring 1 standard check in luggage and 1 carry on bag
- Any extra pieces of luggage will incur an additional surcharge of AUD5 per item, to be paid directly in cash to the driver
- Larger items such as bikes, boxes etc. may be accommodated given that there's an enough space inside the vehicle. A fee of AUD10 per item will incur, to be paid directly in cash to the driver
- As this is a shared transfer service, the driver can not wait for late customers
- **Important:** Pick Up from Zone 1, 2 and 3 to Melbourne Airport require a minimum of 24 notice to secure your booking