# Booking Guidelines:
- **Same Day Bookings:** Book at least 3 hours before your pick up time
- **Airport Pick Up:** Select flight arrival date at checkout (if flight arrives at 12:00am on 2 May, select 2 May)
- **Hotel Pick Up:** Your preferred pick-up time should be at least 3.5 hours before flight departs due to traffic. The operator will not be responsible if you miss your flight
# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Vehicle Information:
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- Standard Luggage Size: 24". Bags over 28" will be considered 2 pieces
# Additional Information:
- Pick ups must be within the free pick up service area. Otherwise, it will incur a surcharge to be paid in cash directly to the driver
- **Important:** Children must be included in the passenger headcount
- All vehicles are wheelchair-friendly
# Child Seats:
- For children below 109cm or aged 0-4 only
- Additional seats are available for THB200 each. Child seats are subject to availability
- Inform operator at least 24 hours before travel date if you require a child seat
# Insider Tips:
- Check out this transfer) if you're arriving or departing at Bangkok Don Mueang Airport (DMK)