# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Minimum age requirement: Age 6+
- If the guest wants to use the VIP room or sauna, a surcharge of VND50,000 per person will apply, to be paid in cash directly to the receptionist
- **Please note:** If you are unable to join your spa service, please inform our customer service team so you can reschedule another available time and date
- Pregnant women can enjoy facial and foot massage treatments. People with heart and other medical conditions can also benefit from any of the spa services offered
- All guests must accomplish a health checklist before their scheduled spa treatment
# Important Note:
- Your spa service will be decreased by 30 minutes if you are late 10-15 minutes without prior notice. No refunds or reschedules will be allowed if you are late for more than 20 minutes without prior notice
- Your spa location will be chosen randomly by the operator depending on availability at that time. Please head to the Herbal Spa at 102 Duong Dinh Nghe, Son Tra District, Da Nang. The staff will arrange the spa service and location for you