# Confirmation:
- You will receive confirmation of your booking's availability within 1 business day. Once confirmed, we will send you the voucher via email
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
- **Please note:** Please refer to your voucher for your exact time of visit based on the timeslot you selected. For example, you chose the 9:00am timeslot, you may get a voucher for a 9:00am, 9:15am, 9:30am or 9:45am entrance. It will depend on the availability
# Additional Information:
- Children aged 0-11 can enter free of charge
- Children aged 0-15 must be accompanied by at least one paying adult
- Youth ticket: Age 12-30
- Senior ticket: Age 65+
- People entitled to discounted tickets (children, seniors, Youth Card holders) must provide proof before entering
- The location is wheelchair or stroller accessible (towers are not suitable)
- The audio guide is available in 16 languages: Catalan, Spanish, English, French, German, Italian, Chinese, Japanese, Portuguese, Russian, Hungarian, Korean, Swedish, Finnish, Dutch, and Polish
- **During peak season, you can experience some queue at the security check**
## Sagrada Familia Policies
- At the entrance, visitors will have their bags, rucksacks, luggage and personal items checked. The organisation reserves the right to refuse admission. Also, for safety, no hats are allowed inside the except for religious, health, or belief-related reasons
- Big bags, suitcases, food, beverages, and pets are not allowed inside
- As it is a Catholic church, visitors must dress appropriately, following these restrictions: visitors may not enter barefoot, no see-through clothing, tops must cover the shoulders, no plunging necklines or exposed backs or bellies, trousers and skirts must come down to at least mid-thigh, visitors may not enter in swimwear, visitors will not be allowed to enter wearing special clothing to celebrate any sort of festivities, nor with any decorations designed to distract or draw attention for artistic, religious, promotional or any other purposes
## Tickets Including Access to Towers
- Due to unavailability, it is not possible to choose which tower to visit
- **Please check the exact time on your voucher** as it will indicate both entrance time for the basilica and tower access time
- Go to the towers first. After the towers, you will have plenty of time to visit Sagrada Familia
- You must take the lifts up to the top of the towers and walk the stairs down. The towers are not accessible to wheelchairs or people with physical disability
## Tickets for the Guided Tour
- Please note that the tour does not include access to the towers
- Approx. duration: 50 minutes
- After the tour, you can continue exploring the temple on your own
- Group size: Max. 30 participants
- Please go to Sagrada Familia Box Office 15 minutes before the start time of your tour