# Confirmation:
- You will receive confirmation of your booking and your Palace Admission Voucher within 1 business day
- For same day bookings, the confirmation voucher will be sent by 11:00am of the same day
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Additional Information:
- Child ticket: Age 4-17
- Infants aged 0-3 can enter free of charge
- Valet parking is available at the Visitor Center car park at a charge of AED80
- Re-entry is not allowed
- Outside food is not allowed inside the premises
- Smoking is allowed only in the smoking area at the Visitor Center
- Pets are not allowed inside the palace
- Wheelchairs and strollers are available for rent at the Visitor Center. Strollers cost AED40, while wheelchairs can be borrowed free of charge
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