# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Vehicle Options:
- Standard Car (Toyota Corolla or Vios): 3 Passengers + 3 Pieces of standard luggage
- Standard Van (Toyota Commuter): 10 Passengers + 5 Pieces of standard luggage
- The number of passengers and amount of standard luggage should be no more than 6 for car, no more than 15 for van
- Standard luggage size is 24". Luggage over 28" will be considered 2 pieces
# Ferry Services:
- To Koh Chang: Departs every 1 hour from 6:00am-7:00pm
# Additional Information:
- Please let us know if you require a child seat (only available for child under 110cm) or you have any other requirements in the space provided section at check out (one child seat can be provided for free, any seats thereafter there will be an additional surcharge of THB200 per child seat, to be paid directly to the driver)
- Ferry ticket is not included in the package. Please purchase a ferry ticket per passenger as you will need the ferry ticket to transfer to Koh Chang
- Please note that pick ups for transfers that will need a ferry service will be scheduled in line with the ferry departure times
- Driver can speak basic English only
- **Please note: For departure (hotel pick up), we recommend that your preferred pick up time is at least 3 hours before your flight time due to the traffic condition in Koh Chang. The operator will not be responsible if you miss your flight**
# Important Information:
- For airport pick up, the date selected at check out should be your flight arrival date e.g. if your flight arrives at 11:45pm on 1 May, please select 1 May
- For hotel pick up, the date selected should be your preferred pick up date