# Confirmation:
- You will receive a confirmation email and voucher instantly after booking
- In the event that you do not receive an email from us, please check your Spam folder or notify us via email
# Vehicle Options:
- 5-seater car (Group of 3 or 5): 3-5 passengers and 5 standard luggage (size 66cm x 43cm x 26cm)
- 12-seater van (Group of 10): 10 passengers and 12 luggage (size 66cm x 43cm x 26cm)
- **Please note: Walking canes, infant strollers, sports equipment items, etc. will be counted as luggage**
# Additional Information:
- Child seats are not available
- Please indicate your preferred transfer direction upon checkout. This is a one way transfer. Please make a separate booking if you require a round trip service
- Make sure to indicate the correct flight number, in cases of wrong or delayed flights and missing pick up service (non-refundable). If your flight number has changed, please inform us as soon as possible so the driver can track your flight status
- This transfer service is wheelchair accessible
- **If your flight will be landing from 11:31pm-5:59am, please book the night pick up package; if your filght will be landing from 6:00am-11:30pm, please book the day package**
- **Please book at least 3 hours before pick up time and at least 12 hours before night pick up time**
- **Please contact the hotline shown on the voucher in case you cannot find the staff/the driver**