# Confirmation:
- You will receive confirmation of your booking's availability within 1 business day. Once confirmed, we will send you the voucher via email
- In the event that you do not receive an email from us within 1 business day, please check your Spam folder or notify us via email
# Vehicle Details:
## Service by Chinese driver
- Business 7-seater: Mercedes-Benz or similar models
- Vehicles can carry up to 5 passengers and 5 pieces of 28-inch suitcases
## Service by Russian driver
- Standard 5-seater: Skoda Octavia or similar models
- Comfortable 5-seater: Toyota Camry or similar models
- Business 5-seater by Russian: Mercedes E-class or similar models
- All 5-seaters can carry up to 3 passengers and 3 pieces of 24-inch suitcases
- Comfortable 7-seater: Volkswagen Caravelle, Hyundai Grand Starex or similar models
- Vehicles can carry up to 5 passengers and 5 pieces of 24-inch suitcases
# Additional Information:
- **Please note:** The Chinese driver can only speak Russian and Chinese
- **Please note:** The Russian driver can only speak a little bit of English. If you require an English service, please book the service by Russian driver
- The vehicle details are for reference only. Actual vehicles to be used depends on availability on the pick up date
- If you have any questions about the vehicle information, you can consult Klook Customer Service before making a reservation
- You can request for a child safety seat
- **Please input the actual number of passengers and luggages on the extra info page, otherwise the driver will refuse to pick you up if the vehicle is overloaded. No modifications can be made on the pick up date itself and no refunds will be issued**
- This trip is a one way transfer. If you need a roundtrip transfer, please book again. There is no additional parking space on the way
- If you show up late or do not show up at all, no modifications will be made and no refund will be issued